Drawer 14 · 395 notes · 75 people · 2005–2026

Communication & influence

Writing, storytelling, stakeholder management, and influence

Q:
Answers from Communication & influence notes, cited
Substack · Shreyas Doshi♥ 43

Route Around Big Egos

Jan 28, 2026

Shreyas Doshi argues that when two highly competitive, ego-driven product managers must negotiate with each other, the outcome tends to be poor for everyone involved. The piece frames this as a recurring pattern in some…

Substack · Shreyas Doshi♥ 83

On Blunt Feedback

May 19, 2026

Shreyas Doshi argues that blunt feedback can be transformative, but its value depends heavily on the giver's intent and judgment. Feedback delivered bluntly without care or accuracy can cause harm rather than growth…

SVPG · Marty CaganFeb 25, 2009

Visiontyping and the Hands-On Executive

Feb 25, 2009 · 4 min

Cagan argues that when executives are deeply hands-on with products, product teams should use "visiontyping", a lightweight, high-fidelity prototype focused on core concepts rather than completeness. He contrasts three…

Product Talk · Teresa TorresDec 20, 2013

How To Develop Your Active Listening Skills

Dec 20, 2013 · 5 min

Teresa Torres argues that people often hear what they expect rather than what was actually said, which leads teams to disagree about the same user interview and to build the wrong product. Because great products depend…

Product Talk · Teresa TorresMar 1, 2013

Designing Product Emails That Convert

Mar 1, 2013 · 5 min

Teresa Torres argues that product emails only help if they are designed to convert, and recommends building a reusable email template rather than designing each message from scratch. A template lets teams user-test and…

Lenny’s Newsletter♥ 140

On being funny at work

Nov 5, 2024 · 24 min
Subscriber post — summary only

A guest-written post by storyteller Matthew Dicks argues that humor is a learnable skill rooted in surprise, not a fixed talent. It walks through seven practical strategies (nostalgia, exaggeration, o…

SVPG · Marty CaganJun 27, 2023

Pledge To Executives

Jun 27, 2023 · 5 min

Marty Cagan argues that moving from command-and-control leadership to an empowered product model requires changes on both sides: executives must not simply step back, and product teams must engage executives more, not…

Lenny’s Newsletter♥ 162

How to build a killer sales pitch

Oct 17, 2023 · 17 min
Subscriber post — summary only

April Dunford argues that B2B buyers often choose "no decision" because purchases feel high-stakes and confusing, making indecision the real competitor. She proposes a two-part sales pitch: a setup that teaches the…

Medium · Hiten ShahJan 7, 2026

The Drama Triangle Is Organizational Debt

Jan 7, 2026 · 3 min

Hiten Shah argues that many workplace problems are simple to solve once they reach the people directly involved, but they become costly when routed indirectly through intermediaries. Drawing on experiences at…

Substack · Shreyas Doshi♥ 275

Get to the Core of the Thing

May 16, 2026

Shreyas Doshi describes a founder asking whether to go wide or deep, and argues that abstract framings like this feel productive but avoid the decision. The core advice is to push past comfortable generalities toward…

SVPG · Marty CaganAug 9, 2019

Coaching – Collaboration

Aug 9, 2019 · 8 min

Marty Cagan argues that real collaboration in an empowered product team is very different from how many product managers assume they work. It is not consensus, democracy, artifact-producing requirement handoffs, or…

Lenny’s Newsletter · Free post♥ 300

How to get into product management

Jun 14, 2019 · 17 min

Lenny Rachitsky, who moved from engineering into product at Airbnb, lays out how to decide whether product management suits you, which of four common entry paths to pursue, and which seven core skills to build. He…

Lenny’s Newsletter♥ 25

Startup PM vs. big company PM

Nov 10, 2020 · 7 min
Subscriber post — summary only

Lenny Rachitsky answers a reader moving from a solo startup PM role to a large company, arguing that communication, influence, and data-driven decision-making matter most in that shift. He also notes the shared core of…