Drawer 03 · 208 notes · 72 people · 2005–2026

Growth & retention

Acquisition loops, activation, onboarding, retention, and PLG

Q:
Answers from Growth & retention notes, cited
Lenny’s Newsletter · Free post♥ 571

How the biggest consumer apps got their first 1,000 users

May 12, 2020 · 22 min

“👉 Updated version of this post here 👈 Hello, and welcome to a free monthly edition of my newsletter. I’m Lenny, and each week I tackle reader questions about product, growth, working with humans, and anything else that’s stressing you out at the office. Send me your questions and in return, I’ll humbly offer actionable real-talk advice. 🤜🤛 If you find this post valuable, check out some of my other posts: 1. How To Know If You've…”

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How Duolingo reignited user growth

Feb 28, 2023 · 21 min

Jorge Mazal, former CPO of Duolingo, recounts how the company reversed a slide in daily active user growth and eventually grew DAU about 4.5x over four years. The journey began with failed attempts: a…

Lenny’s Newsletter · Free post♥ 224

What is good retention?

Jun 9, 2020 · 12 min

Lenny Rachitsky and Casey Winters surveyed 20 experienced growth practitioners to define what good and great retention looks like across business types. They asked for benchmarks on user retention at six months and net…

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What is a good activation rate

Oct 25, 2022 · 14 min

Lenny Rachitsky and growth advisor Yuriy Timen ran a benchmarking survey of over 500 product teams to answer what counts as a good activation rate. The article defines activation as the share of new users who reach a…

Lenny’s Newsletter♥ 54

How to increase your product's retention

Aug 25, 2020 · 14 min
Subscriber post — summary only

Lenny explains how to measure retention using cohort charts, and why a curve that flattens signals product-market fit. He then lays out seven levers for improving retention, ranked by expected impact: improving the…

Lenny’s Newsletter · Free post♥ 139

Content-driven growth

Mar 2, 2021 · 21 min

Lenny Rachitsky maps the landscape of content-driven growth into five strategies, then zooms in on editorially generated SEO content (EGSO), where employees create search-optimized material. He profiles Slidebean…

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Building a referrals program

Mar 3, 2020 · 6 min

Lenny Rachitsky answers a reader's question about building referral programs for marketplaces, drawing on his experience leading supply growth at Airbnb, where the host referral program became the biggest driver of…

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500,000

Sep 11, 2023 · 11 min

Lenny Rachitsky marks his newsletter reaching 500,000 subscribers by sharing ten lessons from building it. His core argument is that quality and consistency matter far more than design, branding, or growth tactics. He…

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Six rules of hiring for growth

Nov 9, 2021 · 15 min

Elena Verna argues that a founder's first growth hire is one of the most consequential hires a startup makes, and that many founders begin with avoidable mistakes. She proposes six rules: define a growth model before…

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A founder’s guide to community

Nov 30, 2021 · 32 min

David Spinks argues that community is a structure for creating value by helping people help each other, which can scale a product's impact with a small team. Before investing, founders should align community to a…

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How people discover new products

Jun 8, 2021 · 10 min

Lenny Rachitsky argues that people learn about new products through seven distinct channels, split by whether they encounter the product online, out in the world, or at home, and whether the exposure is organic or paid…