By Lenny Rachitsky · lennysnewsletter.com · @lennysan on X · YouTube · LinkedIn
Lenny Rachitsky surveys how major consumer apps acquired their first 1,000 users, drawing on founder interviews, books, and public accounts from companies like Tinder, Uber, Dropbox, Pinterest, and Airbnb. He distills the many tactics into seven strategies: going to users offline, going to users online, inviting friends, creating scarcity or FOMO, leveraging influencers, earning press, and building a community before launch. Most successful startups relied on a single strategy, and nearly all involved reaching users directly rather than relying on paid marketing. The core insight is that early growth is scrappy and manual, and it starts with narrowly defining who your target user is. This matters because it gives founders a practical menu of tested tactics for the hardest growth stage.
01Key takeaways
- Narrowly define your target user before choosing any acquisition tactic.
- Pick one or two strategies and execute them deeply rather than spreading thin.
- Go to users directly, online or offline, even if the approach feels unscalable.
- Start with personal networks and invite people with care, using clear incentives.
- Use waitlists or curated access to build demand and word-of-mouth, if your value proposition is strong.
- Build an early community or pitch a fresh story to press before launch to create momentum.
02Key sections
- Go where users are, offline
- Founders физically showed up where target users gathered, such as campuses, startup offices, malls, neighborhoods, and craft fairs. Some placed their product directly in front of people in the real world.
- Go where users are, online
- Launches were seeded in communities like Hacker News, app store search, product directories, and niche forums. Some teams joined fringe communities and built relationships before launch.
- Invite your friends
- Early users often came from founders' personal networks, including coworkers, classmates, and friends. Personal invitations and a small, enthusiastic early group helped products spread outward.
- Create FOMO and word-of-mouth
- Waitlists, invite-only access, and curated early communities made products feel exclusive and desirable. Referral mechanics and key influencer access then drove further sharing.
- Leverage influencers and press
- Companies won early attention by courting well-followed people in the target community and pitching unique, timely stories to journalists. Press hooks tied to cultural moments often produced disproportionate signups.
03From the post
“👉 Updated version of this post here 👈 Hello, and welcome to a free monthly edition of my newsletter. I’m Lenny, and each week I tackle reader questions about product, growth, working with humans, and anything else that’s stressing you out at the office. Send me your questions and in return, I’ll humbly offer actionable real-talk advice. 🤜🤛 If you find this post valuable, check out some of my other posts: 1. How To Know If You've Got Product/Market Fit 2. How to Kickstart and Scale a Marketplace Business 3. How To Get Into Product Management (And Thrive) To receive this newsletter in your inbox weekly, consider subscribing 👇 Q: How did the big consumer apps get their first 1,000 users? Considering every startup confronts this question at some point, I was surprised by how little has been written about it. Particularly anything actionable. So I decided to do my own digging. I spent the past month personally reaching out to founders, scouring interviews, and tapping the Twitterverse. Below, you’ll find first-hand accounts of how essentially every major consumer app…”
Summary and takeaways written by PM Atlas; quotes are short excerpts. © the original author.