Framework · 17 notes · discussed by Lenny Rachitsky, Teresa Torres, Hila Qu

North Star Metric

Every note in the archive that names North Star Metric: summaries, key takeaways and links to the original essays, episodes and posts. Ask a question below to get a cited answer from just these notes’ authors.

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Lenny’s Newsletter · Free post♥ 1,022

How Duolingo reignited user growth

Feb 28, 2023 · 21 min

Jorge Mazal, former CPO of Duolingo, recounts how the company reversed a slide in daily active user growth and eventually grew DAU about 4.5x over four years. The journey began with failed attempts: a…

Lenny’s Newsletter · Free post♥ 108

Choosing Your North Star Metric

Jun 16, 2021

“This is just quick email to let you know I wrote a guest post for Future (a16z’s new media site) that I’m pretty excited about. It’s a guide for helping you choose your North Star Metric(s), based on a survey of current and past employees at over 40 of today’s most successful growth-stage companies. Check out the table below for a glimpse of what you’ll find. Your North Star Metric is your strategy, and your strategy is your North Star…”

Lenny’s Podcast126 min

The original growth hacker reveals his secrets

Sean Ellis · Sep 5, 2024
Key learnings
  • Ask users how they would feel if they could no longer use the product; a high share saying 'very disappointed' is a leading…
  • Survey a random sample of users who have actually experienced the product and used it more than once recently, not just sign-ups…
  • Use the very-disappointed group as a filter: find their primary benefit and the context ('why is this important to you') to craft…
Lenny’s Newsletter · Free post♥ 105

Six rules of hiring for growth

Nov 9, 2021 · 15 min

Elena Verna argues that a founder's first growth hire is one of the most consequential hires a startup makes, and that many founders begin with avoidable mistakes. She proposes six rules: define a growth model before…

Lenny’s Podcast106 min

The ultimate guide to adding a PLG motion

Hila Qu · Apr 2, 2023
Key learnings
  • Treat PLG as data-led growth: free products should yield broader reach plus usage data showing which features correlate with…
  • Most companies end up running both PLG and sales motions; start PLG early because retrofitting it into a sales-led organization…
  • Commit for a year or two and don't mistake simply opening a free trial for a PLG strategy; it requires redesigning activation…
produxlabs.com · Melissa PerriMar 24, 2020

Adapt or Die

Mar 24, 2020 · 4 min

Melissa Perri recounts how her consulting work began by sneaking product management into companies under buzzwords like agile and digital, since 'product management' itself got doors shut. Executives' stated reason for…

Lenny’s Newsletter♥ 26

Fostering a culture of experimentation

Sep 22, 2020 · 11 min
Subscriber post — summary only

Lenny answers a reader question by unpacking how Airbnb built a strong experimentation culture, using its early data science hires, north-star metric, embedded data scientists, and trustworthy tooling as the core story…

Lenny’s Podcast90 min

Inside Etsy’s product, growth, and marketplace evolution

Tim Holley · Sep 3, 2023
Key learnings
  • Make one north-star KPI, such as gross merchandise sales, the drumbeat of every meeting and the yardstick for judging launches.
  • Repeat the company narrative relentlessly; Tim suggests people need to hear it several more times than you'd expect before they…
  • Benchmark against the broader set of places buyers spend money, not just direct marketplace competitors, to ground prioritization…
Lenny’s Podcast93 min

Lessons from scaling Ramp

Sri Batchu · Jun 25, 2023
Key learnings
  • Sequence B2B growth roughly as founder-led sales, first salespeople, low-cost targeted marketing like content and community, then…
  • Use early investor and founder relationships as a growth channel: getting influential operators onto the cap table can drive word…
  • Make every growth channel driven by technology and data, such as dedicated growth engineers automating sales workflows and…