Lenny’s Newsletter · Free post · Growth & retention · Go-to-market & sales

Content-driven growth

Advice from HubSpot, Ahrefs, Intercom, Slidebean, and Webflow

Lenny RachitskyMar 2, 202121 min♥ 139
SourceLenny’s Newsletter
KindFree post
PublishedMar 2, 2021
Readers♥ 139
Originallennysnewsletter.com ↗
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Lenny Rachitsky maps the landscape of content-driven growth into five strategies, then zooms in on editorially generated SEO content (EGSO), where employees create search-optimized material. He profiles Slidebean, Ahrefs, HubSpot and Intercom, with Webflow as a bonus case on using video for user activation. The shared lessons: start scrappy, align on a clear goal, hunt for underserved search topics, give ownership to people who care, think long term, staff a dedicated team, and be patient, since payoff took years. The piece matters for product and growth leaders weighing content as a durable acquisition or activation channel.

01Key takeaways

  • Start small and experiment cheaply with platform, topic, and format before scaling any content investment.
  • Define whether content should drive SEO traffic, virality, brand, or sales, since each goal implies different choices.
  • Find search topics where existing results are weak, and publish differentiated material that clearly beats them.
  • Assign content ownership to founders or a passionate full-time employee who genuinely cares about the topic.
  • Model the search traffic available per topic to estimate the upside and decide whether the investment is worth it.
  • Plan for years, not months, and eventually staff a dedicated team, with at least five people for serious efforts.

02Key sections

A map of content-driven growth
Rachitsky splits content growth by optimization target (SEO versus virality) and by creator (users versus employees), yielding five distinct strategies. Each quadrant is tied to companies that rely on it most.
Why companies started investing in content
Slidebean moved to SEO and later YouTube after paid search proved too expensive, while HubSpot and Intercom grew from founder-led blogging and an inbound philosophy. Most began with small, low-cost experiments before committing resources.
Building and operating the team
Early efforts often relied on one passionate person plus incentives for everyone to contribute. Mature teams grew into specialized pillars for audience, enablement, and channels, supported by editorial calendars and traffic-decay monitoring.
Advice for companies pursuing content growth
Contributors warned that content is a long-term supertanker rather than a speedboat, that SEO content is easier to plan than viral content, and that brands compete for attention with all media, not just rivals.
Webflow and video for activation
Webflow uses tutorial video and courses to raise new-user success and conversion, a strategy open to any B2B company. Its advice: invest in a dedicated team with a clear charter and a distinct voice.

03From the post

“If you’re not a paid subscriber, here’s what you missed this month: 1. How to increase your product’s virality 2. Becoming a senior product manager 3. Examples of great job descriptions Q: Which startups are best at content-driven growth, and what can I learn from them? This question got me thinking—what are all the ways that content can drive growth? There’s obviously SEO. There are also viral blog posts, user-generated content (UGC), editorially produced blog posts, data-generated pages, and so on. What other strategies are there, and how do they all fit together? Here’s my best attempt at mapping out the landscape of content-driven growth: Where you sit on this 2x2 is based on what you’re optimizing for (SEO vs. virality) and who’s generating the content (users vs. employees). I posit that there are five unique content-driven growth strategies: Let’s break this down: 1. User-Generated SEO-Optimized (UGSO): Your users generate public content that Google finds and surfaces in organic search. This primarily drives the growth of companies like Quora, Glassdoor, and Reddit. 2. Editorially generated SEO-optimized (EGSO): Employees (or contractors)…”

“content is a supertanker, not a speedboat.”Lenny Rachitsky · Lenny’s Newsletter
“You need to publish media that is great. Good no longer gets you results.”Lenny Rachitsky · Lenny’s Newsletter
“If you're going to invest in content, especially video, you need a devoted team with a clear charter.”Lenny Rachitsky · Lenny’s Newsletter

04Frameworks mentioned

Summary and takeaways written by PM Atlas; quotes are short excerpts. © the original author.