Drawer 14 · 395 notes · 75 people · 2005–2026

Communication & influence

Writing, storytelling, stakeholder management, and influence

Q:
Answers from Communication & influence notes, cited
Lenny’s Podcast71 min

Become a better communicator: Specific frameworks to improve your clarity, influence, and impact

Wes Kao · Apr 6, 2025
Key learnings
  • Spend less time on why an idea matters and more on the specific how: concrete steps, nuances, and examples that let people apply…
  • Cut backstory and preamble; start right before the juicy part of the story, as Wes puts it, 'right before you get eaten by the…
  • Recognize that formats like Twitter or keynotes allow more BS, while courses and cohort settings demand rigor because students…
Lenny’s Podcast142 min

How to tell better stories

Matthew Dicks · Dec 15, 2023
Key learnings
  • Build every story around one five-second moment of transformation or realization, and make the rest of the story context that…
  • Start stories as close to the end as possible, because the ending moment determines what you need to say and where to begin.
  • Apply the dinner test: tell stories the way you would at a dinner table, only slightly elevated, without performance tricks like…
Lenny’s Podcast108 min

Radical Candor: From theory to practice with author Kim Scott

Kim Scott · Dec 10, 2023
Key learnings
  • Radical candor means caring personally while challenging directly; missing the first yields obnoxious aggression, missing the…
  • Don't ask 'Do you have any feedback for me?'; instead ask a specific question like 'What could I do or stop doing that would make…
  • Give feedback immediately, in person or by phone rather than text or Slack, and use context, observation, result, next step…
Lenny’s Podcast99 min

Storytelling with Nancy Duarte: How to craft compelling presentations and tell a story that sticks

Nancy Duarte · Jun 1, 2023
Key learnings
  • Make your audience the hero of the story and approach every presentation with empathy, since the audience ultimately holds the…
  • Position yourself as the mentor who helps the audience get unstuck, offering them a practical tool and an inner resolve for the…
  • Use the 'what is / what could be / new bliss' contrast structure to build tension and longing for a future state, even in short…
Lenny’s Podcast143 min

Why most public speaking advice is wrong—and how to finally overcome your speaking anxiety

Tristan de Montebello · Oct 13, 2024
Key learnings
  • Treat speaking as a meta skill: improving it tends to lift confidence and results across work, relationships and daily life.
  • Use enjoyment as a barometer; if practice or speaking feels unpleasant, you are probably overthinking or doing it wrong.
  • Focus on root causes like pressure and self-trust rather than surface symptoms such as filler words or rushing.
Lenny’s Podcast79 min

Growth tactics, retention strategies, and becoming a better writer

Julian Shapiro · Sep 25, 2022
Key learnings
  • Pursue product-led acquisition by designing features where users naturally invite others, such as settling debts, sharing…
  • Build user state, like reputation, audience, or social graphs that cannot transfer off-platform, so accumulated investment makes…
  • Prefer evergreen topics and keep updating old writing, since Julian treats his handbooks and posts as living assets rather than…
Lenny’s Podcast97 min

How to speak more confidently and persuasively

Matt Abrahams · Mar 31, 2024
Key learnings
  • Visualize the whole experience, from walking to the stage to stepping off, including the audience responding well, to desensitize…
  • Prepare in order to be spontaneous; practice is what makes improvisation and on-the-spot speaking go well, as it does in…
  • Strive for connection over perfection by daring to be dull: just answer the question and stop judging every word, which frees up…
Lenny’s Podcast122 min

Vision, conviction, and hype: How to build 0 to 1 inside a company

Mihika Kapoor · Apr 21, 2024
Key learnings
  • Build a vision that ties together a user pain point, a proposed solution, and a proof point such as a testimonial or prototype…
  • Pull research, design, and engineering feasibility into the vision early so it reflects what users feel and what the team can…
  • Lean on prototypes and mocks before a project gets approved; seeing and feeling the future often persuades more than…
Lenny’s Podcast116 min

The art of influence: The single most important skill that AI can’t replace

Jessica Fain · Mar 22, 2026
Key learnings
  • Treat stakeholder conversations as discovery interviews: go in to learn and strengthen your plan, not simply to get approval for…
  • Remember executives have chaotic calendars and little context on your topic, so spend under 60 seconds at the start restating why…
  • Ground your pitch in the executive's success metrics and board pressures, and show explicitly how your proposal moves those…
Lenny’s Podcast76 min

Navigating comms and PR

Lulu Cheng Meservey · Mar 23, 2023
Key learnings
  • Make ideas spread by making them memorable and giving people a reason to repeat them, such as humor, a vivid mental image, an…
  • Test a catchphrase by asking whether a second-grader could understand it immediately; avoid inside jokes that only make sense…
  • Treat making mistakes of commission rather than omission as the better bet, since visible errors can be learned from while…
Substack podcastDec 27, 2025

Is Writing Really Thinking: a deep-dive

Dec 27, 2025
Key learnings
  • Writing can sharpen thinking by forcing you to make vague ideas explicit and expose gaps in your reasoning.
  • The claim 'writing is thinking' is useful but overextended; not all thinking happens through writing, and writing alone does not…
  • Treat writing as one tool among several for thinking, alongside conversation, sketching, and deliberate reflection.
Lenny’s Podcast96 min

How to build deeper, more robust relationships

Carole Robin · Apr 25, 2024
Key learnings
  • Relationships sit on a continuum from contact-without-connection to functional, robust, and exceptional; you can build the skills…
  • Practice progressive disclosure using the 15% rule: step slightly outside your comfort zone, observe the response, then gradually…
  • Share appropriate vulnerability, such as admitting uncertainty or mistakes, rather than either oversharing or hiding everything…
Lenny’s Podcast71 min

The power of strategic narrative

Andy Raskin · May 28, 2023
Key learnings
  • Replace the 'arrogant doctor' pitch (problem, solution, why we're better) with a story that opens by naming a shift from an old…
  • Name the old game in a few concise words, such as 'transactions' or 'opinions', since compact labels make the shift easy to…
  • Show that winners are already playing the new game, and frame the stakes as a clear choice between a very negative and a very…
Lenny’s Podcast87 min

Becoming more strategic, navigating difficult colleagues, harnessing founder mode, and more

Anneka Gupta · Oct 17, 2024
Key learnings
  • Being strategic means pairing a compelling, simple 'why' behind decisions with the courage to champion hard, long-term changes…
  • Reframe high-stress situations by asking what you can learn and by bringing humor into meetings, since your mood shapes how the…
  • Summarize what others have said in meetings and end with a question inviting agreement or dissent; this builds trust and moves…
Lenny’s Podcast95 min

The paths to power: How to grow your influence and advance your career

Jeffrey Pfeffer · Jun 13, 2024
Key learnings
  • Political skill is linked to higher pay, promotions, job satisfaction and lower stress, so treating influence as a learnable…
  • Get out of your own way: stop pre-emptory apologizing, stop doubting you deserve your role, and avoid leaking disrespect or…
  • Prioritize competence and respect over being liked; you were hired to get a job done, so doing the needed work matters more than…
Lenny’s Podcast133 min

A guide to difficult conversations, building high-trust teams, and designing a life you love

Rachel Lockett · Nov 23, 2025
Key learnings
  • Coach instead of advising when the person has the context and skills to solve their own problem; advise only when urgency is high…
  • Practice three levels of listening, especially level-three global listening that attends to emotions, body language, and context…
  • Use the GROW model (goal, reality, options, way forward) as a flexible set of powerful questions to unlock someone's own solution.
Lenny’s Podcast85 min

What it takes to become a top 1% PM

Ian McAllister · Nov 20, 2022
Key learnings
  • New PMs should focus first on communicating, prioritizing, and executing, since other skills grow in importance with seniority.
  • Answer first and then explain; when asked a 'when' question, give a date, and grade yourself after feedback to improve…
  • Prioritization is a core PM skill across themes, projects, sequencing, scope, and personal time, and it strongly multiplies…
Lenny’s Podcast97 min

Julie Zhuo on accelerating your career, impostor syndrome, writing, building product sense, using intuition vs. data, hiring designers, and moving into management

Julie Zhuo · Jun 7, 2022
Key learnings
  • Growth often comes from being in uncomfortable, unfamiliar situations; Julie notes that feeling like an imposter tends to…
  • Seek environments that are scaling, since growing companies create more opportunities to volunteer for new responsibilities and…
  • Share your struggles openly with peers, mentors, and reports; vulnerability builds deeper connections and lets others help you…
Lenny’s Podcast71 min

How to sell your ideas and rise within your company

Casey Winters · Jul 21, 2022
Key learnings
  • Escalate problems to leadership early so they can help change circumstances, rather than silently absorbing them; leaders can't…
  • Structure upward communication to start at the last point the audience already agrees with, not at the chapter-six detail or with…
  • Prepare for important meetings by role-playing each attendee and listing every possible question, ensuring you have the data to…
Lenny’s Podcast125 min

Crafting a compelling product vision

Ebi Atawodi · Dec 3, 2023
Key learnings
  • A vision should describe a picture of the future state, be lofty yet attainable, be free of today's technical limits, and be…
  • Distinguish vision from mission: the vision is what the destination looks like, while the mission is the purpose and guiding…
  • Write the vision as a 'once upon a time' story (current problem, a turning point, and the resulting changed world), or write the…
Lenny’s Podcast109 min

Making an impact through authenticity and curiosity

Ami Vora · Jun 23, 2024
Key learnings
  • Sublimate your ego: prioritize reaching the right outcome over being right, since others often hold information you lack.
  • Respond to disagreement with curiosity by asking the other person to explain their reasoning, and pause before reacting to avoid…
  • Keep product reviews short, bring a clear recommendation, and use them to calibrate on reusable principles rather than to approve…
Lenny’s Podcast115 min

Scripts for difficult conversations: Giving hard feedback, navigating defensiveness, the three questions you should end every meeting with, more

Alisa Cohn · Jan 5, 2025
Key learnings
  • Before a hard conversation, identify what you're making it mean (e.g., fear of upsetting someone) and check your intent: the aim…
  • Frame performance feedback around observable facts and expectations, citing what you've heard from multiple people, and keep your…
  • Build the relationship with positive, specific feedback regularly so people hear criticism as coming from someone who wants to…
Lenny’s Podcast113 min

Mastering product strategy and growing as a PM

Maggie Crowley · Nov 5, 2023
Key learnings
  • Great PMs simplify relentlessly: find the one thing to do and stick with it long enough to actually finish it.
  • Read your documents out loud and cut anything complicated; if you can say it in conversation, write it that way.
  • Follow up on results after launches by setting calendar reminders to check metrics weeks and months later, and share what you…
Lenny’s Podcast144 min

Land your dream job in today’s market: negotiation tactics, job search councils, and more

Phyl Terry · Sep 12, 2024
Key learnings
  • Join or form a small Job Search Council of six to eight peers who meet regularly, since shared accountability turns job-search…
  • Write a short 'Mnookin two-pager' listing what you want and don't want, then refine it with peers before taking it to the market.
  • Run a listening tour with reverse exit interviews, broader network, and recruiters, asking 'If you were in my shoes, how would…