Drawer 06 · 560 notes · 139 people · 2005–2026

Leadership & management

Managing people, feedback, coaching, and leading product teams

Q:
Answers from Leadership & management notes, cited
Lenny’s Podcast105 min

Sherwin Wu V2

Sherwin Wu V2 · Feb 12, 2026
Key learnings
  • Build for where models are going rather than where they are today, since products that are almost-working now can become…
  • Treat fast-changing AI scaffolding skeptically: models often absorb tooling like vector stores and agent frameworks, so avoid…
  • Don't blindly follow customer feature requests in AI; customers may anchor on local maxima while the underlying models are…
Lenny’s Podcast92 min

Moving fast and navigating uncertainty

Jeremy Henrickson · Jun 4, 2023
Key learnings
  • Keep small teams with clear, narrow missions, and break large problems into pieces that small groups can own end to end to…
  • Build a shared platform with a single system of record so product teams spend less energy on decisions and integrations, letting…
  • Dive into the trenches yourself: leaders learn where the real challenges are only by working through the hardest details with the…
Lenny’s Podcast134 min

How Palantir built the ultimate founder factory

Nabeel S. Qureshi · May 11, 2025
Key learnings
  • Define who your company is not for: Palantir screened for independent-minded, intellectually broad, intensely competitive people…
  • Avoid meaningless principles like 'move fast'; write principles people can meaningfully disagree with, and pressure-test project…
  • Use forward deployed engineers who are real builders empowered to create new product for a customer, working in person with the…
Lenny’s Podcast70 min

An inside look at how CNN builds product

Upasna Gautam · Feb 23, 2023
Key learnings
  • Build buffer time into plans for newsroom work, since breaking news routinely pulls journalists away from scheduled research and…
  • Use recurring touchpoints such as weekly demo days, multi-session working sessions, and office hours to gather continuous…
  • Script breaking-news dress rehearsals to stress-test the platform under realistic time pressure before a real event hits.
Lenny’s Podcast99 min

Storytelling with Nancy Duarte: How to craft compelling presentations and tell a story that sticks

Nancy Duarte · Jun 1, 2023
Key learnings
  • Make your audience the hero of the story and approach every presentation with empathy, since the audience ultimately holds the…
  • Position yourself as the mentor who helps the audience get unstuck, offering them a practical tool and an inner resolve for the…
  • Use the 'what is / what could be / new bliss' contrast structure to build tension and longing for a future state, even in short…
Lenny’s Podcast114 min

Relentless curiosity, radical accountability, and HubSpot’s winning growth formula

Christopher Miller · Aug 10, 2023
Key learnings
  • Take ownership of problems nobody has claimed; a radical accountability mindset can surface opportunities the business hasn't…
  • Prioritize relentless curiosity and resilience when hiring or growing as a PM, since most growth experiments fail and you need…
  • Talk directly to customers and to non-customers; usage data shows what users do, but only qualitative conversations reveal why.
Lenny’s Podcast121 min

Father of the iPod and iPhone on building taste, judgment, and creativity in the AI era

Tony Fadell · Jun 7, 2026
Key learnings
  • Start product ideas from a real, persistent customer pain, then ask whether a new technology can solve it in a way that…
  • For a true 1.0 in a new category, rely on a small group of named opinion-based decision makers, since data from analogs is…
  • Micromanage the few decisions that truly matter to the customer, cost, or long-term vision, and delegate the rest, instead of…
Lenny’s Podcast58 min

Dylan Field live at Config: Intuition, simplicity, and the future of design

Dylan Field · Jun 30, 2024
Key learnings
  • Treat intuition as a hypothesis generator: propose hunches, then debate them and test them against data before committing.
  • Read customer feedback constantly and dig past stated requests to find the real underlying problem users are trying to solve.
  • Ship early to get feedback faster, but hold a firm quality bar, since software can be iteratively improved after launch.
Lenny’s Podcast97 min

How to speak more confidently and persuasively

Matt Abrahams · Mar 31, 2024
Key learnings
  • Visualize the whole experience, from walking to the stage to stepping off, including the audience responding well, to desensitize…
  • Prepare in order to be spontaneous; practice is what makes improvisation and on-the-spot speaking go well, as it does in…
  • Strive for connection over perfection by daring to be dull: just answer the question and stop judging every word, which frees up…
Lenny’s Podcast143 min

Why most public speaking advice is wrong—and how to finally overcome your speaking anxiety

Tristan de Montebello · Oct 13, 2024
Key learnings
  • Treat speaking as a meta skill: improving it tends to lift confidence and results across work, relationships and daily life.
  • Use enjoyment as a barometer; if practice or speaking feels unpleasant, you are probably overthinking or doing it wrong.
  • Focus on root causes like pressure and self-trust rather than surface symptoms such as filler words or rushing.
Lenny’s Podcast90 min

Inside Etsy’s product, growth, and marketplace evolution

Tim Holley · Sep 3, 2023
Key learnings
  • Make one north-star KPI, such as gross merchandise sales, the drumbeat of every meeting and the yardstick for judging launches.
  • Repeat the company narrative relentlessly; Tim suggests people need to hear it several more times than you'd expect before they…
  • Benchmark against the broader set of places buyers spend money, not just direct marketplace competitors, to ground prioritization…
Lenny’s Podcast103 min

How tech workers actually feel about AI in 2026

Annual AI sentiment survey · Jul 12, 2026
Key learnings
  • AI is splitting the tech workforce roughly in half: about half feel amplified and energized, while the other half feel redefined…
  • Burnout rose sharply from about 45% to 55% in a year while optimism fell, driven less by job loss fear than by being asked to do…
  • AI-driven productivity gains may come with a quality cost: people report doing more faster but not better, and worry about…
Substack podcastJan 3, 2026

Time Management: a deep dive

Jan 3, 2026
Key learnings
  • Treat time management as an ongoing experiment rather than a fixed system, testing methods and keeping what actually works for…
  • Advanced time management ideas go beyond to-do lists to focus on how you allocate attention across competing priorities.
  • Protect blocks of deep, uninterrupted work time, since product work is often fragmented by meetings and reactive requests.
Lenny’s Podcast99 min

An inside look at Deel’s unprecedented growth

Meltem Kuran · Aug 27, 2023
Key learnings
  • Start growth with cheap channels: monitor communities like Reddit, Quora, and Twitter for people asking questions you can answer…
  • Before spending on paid ads, make sure the fundamentals work: a fast website, discoverability in search engines, and clear…
  • For SEO, aim for content that fully answers the search so users don't need to return to Google; avoid keyword stuffing and…
Lenny’s Podcast53 min

Product lessons from Waymo

Shweta Shriva · Apr 9, 2023
Key learnings
  • Build autonomous driving to feel natural and predictable, using human driving data while discarding bad driving behavior, so…
  • Expect the MVP bar to be far higher when safety is at stake, but still ship early and iterate on real-world deployment.
  • Track both commercial/operational metrics (trips, active users, cost) and system behavior metrics (safety versus human…
Lenny’s Podcast113 min

Gustaf Alstromer

Gustaf Alstromer · Mar 2, 2023
Key learnings
  • Hire people who are genuinely excited to build the specific company and screen motivations with culture interviews, as Airbnb did…
  • Startups most often fail because they don't talk to customers and so never find product-market fit; validating with users is the…
  • Expect to contact many prospects (roughly 25 to 50 conversations) to find the early adopters who will actually engage.
Lenny’s Podcast124 min

The ultimate guide to performance marketing

Timothy Davis · Jul 28, 2024
Key learnings
  • Paid acquisition suits most businesses because paid search is user-driven, so start by checking where users already find you and…
  • Run small signs-of-life tests first, starting with your own customer data for lookalike audiences at a 1% match, before…
  • Don't copy winning creative across platforms; user mindset and behavior differ, so adapt messaging for each platform.
Lenny’s Podcast87 min

When and how to invest in new acquisition channels

Adam Grenier · Sep 15, 2022
Key learnings
  • Before investing in an emerging channel, check three things: whether the channel's strengths match your customers' needs and…
  • Don't assume a hot channel is right for you; a channel like Clubhouse may be a green light for one company and a yellow light for…
  • Keep early experiments small, such as half a person's time, and cap them around a quarter, defining in advance what momentum…