Listen to the original at Lenny’s Podcast ↗youtube.com
By Lenny Rachitsky · with Nabeel S. Qureshi · lennysnewsletter.com · @lennysan on X · YouTube · LinkedIn
Nabeel S. Qureshi is a founder, writer, and former Palantir forward deployed engineer who spent nearly eight years at the company working on public health and federal agency projects. The conversation covers Palantir's culture and hiring, its forward deployed engineer model, how it turned services work into a software platform, its data-integration focus, and the moral debate around its work.
01Key learnings
- Define who your company is not for: Palantir screened for independent-minded, intellectually broad, intensely competitive people, and Qureshi argues that clarity about fit matters more than broad inclusiveness messaging.
- Avoid meaningless principles like 'move fast'; write principles people can meaningfully disagree with, and pressure-test project plans with a 'murder board' of smart outsiders.
- Use forward deployed engineers who are real builders empowered to create new product for a customer, working in person with the customer several days a week.
- Price outcomes rather than software seats when solving high-value problems, and let one customer's solved problem become a generalizable product primitive.
- Don't cling to your original product vision; test whether customers' burning problem is a better wedge and be willing to pivot to it, as with Retool reframing its pitch.
- Recognize that data access and cleaning is most of the work in large organizations; productizing data ingestion, joining, and normalization was a durable source of advantage.
- Hire for the extra 20% of drive and mission alignment, probing with questions like 'what's the hardest you've ever worked to get something done and why?'
- Ask customers to pay early and iterate in fast cycles; make many bets and move on quickly when they fail to attract payment.
“They were extremely careful about only making people PMs who had first proven themselves out as forward deployed engineers.”Nabeel S. Qureshi · Lenny’s Podcast · 00:00:18
“It's rare that disengagement is the correct answer, and I think it's more recognized now, but especially then it went a bit too far.”Nabeel S. Qureshi · Lenny’s Podcast · 01:11:29
“I think going to college is great. I think this is a somewhat contrarian view within tech.”Nabeel S. Qureshi · Lenny’s Podcast · 01:24:12
02Frameworks mentioned
Summary and takeaways written by PM Atlas; quotes are short excerpts. © the original author.