Drawer 06 · 560 notes · 139 people · 2005–2026

Leadership & management

Managing people, feedback, coaching, and leading product teams

Q:
Answers from Leadership & management notes, cited
Lenny’s Podcast120 min

The essence of product management

Christian Idiodi · Dec 21, 2023
Key learnings
  • Earn trust as a PM by becoming the most knowledgeable person on customers, data and the business, and by asking experts to teach…
  • Frame PM success as earning a 'certificate of appreciation' from customers: revenue, engagement, loyalty, or referrals.
  • Recognize that value is the hardest and most overlooked risk; test whether customers will actually buy, choose, and use the…
Lenny’s Podcast93 min

How to unlock your product leadership skills

Ken Norton · Jul 24, 2022
Key learnings
  • Executive coaching is a partnership where the client defines success; the coach brings listening, curiosity, and challenge rather…
  • Advice often delivers a short-lived boost, like cotton candy; lasting growth usually requires confronting the underlying problem…
  • Leadership shifts are largely internal: reframing your operating system matters as much as learning new frameworks once you reach…
Lenny’s Podcast78 min

A framework for PM skill development

Vikrama Dhiman · May 12, 2024
Key learnings
  • Early in your career, prioritize shipping concrete outputs and being useful to your team; strategic influence comes as you earn…
  • Keep producing hands-on artifacts like PRDs, strategy docs, and briefs even as you grow senior, since quality artifacts signal…
  • Work on your operating model: raise difficult issues without being difficult to work with, surface topics without centering…
Lenny’s Podcast121 min

Meta’s Head of Product (and 29th employee) on working with Mark Zuckerberg, early growth tactics, why PMs are like conductors, and more

Naomi Gleit · Oct 27, 2024
Key learnings
  • Keep one canonical doc per project that links to all other docs, listing workstreams, single-threaded owners, processes…
  • Pursue a dream company or role persistently, even by volunteering informally in the role you want until the formal job becomes a…
  • Pick a clear activation or retention milestone so the whole team optimizes toward one shared goal, even if the exact threshold is…
Lenny’s Podcast90 min

Lessons from one of the world’s top executive recruiters

Lauren Ipsen · Nov 3, 2022
Key learnings
  • Define the outcome and 90-day mandate for a senior product hire before starting the search, rather than hiring a head of product…
  • Be wary of chasing big-name executives; ask who is best for this specific role at this stage, since senior leaders may be far…
  • Decide whether the role is platform, core product, or specialist (growth, monetization, design) so you don't expect one leader to…
Lenny’s Podcast78 min

Leading with empathy

Keith Yandell · Feb 9, 2023
Key learnings
  • Hire people better than yourself, then get out of the way; the most valuable managers slowly step back as their team members…
  • Write a 'How to work with me' document that states your expectations, known growth areas, and commitments to your team; it helps…
  • Help people find their next job, even outside the company; it surfaces retention risks early, lets you plan backfills, and builds…
Lenny’s Podcast71 min

Become a better communicator: Specific frameworks to improve your clarity, influence, and impact

Wes Kao · Apr 6, 2025
Key learnings
  • Spend less time on why an idea matters and more on the specific how: concrete steps, nuances, and examples that let people apply…
  • Cut backstory and preamble; start right before the juicy part of the story, as Wes puts it, 'right before you get eaten by the…
  • Recognize that formats like Twitter or keynotes allow more BS, while courses and cohort settings demand rigor because students…
Lenny’s Podcast120 min

The high-growth handbook: Molly Graham’s frameworks for leading through chaos, change, and scale

Molly Graham · Jan 4, 2026
Key learnings
  • Keep handing off the work you've mastered so you can take on the next, bigger challenge; the job keeps growing, so you must keep…
  • Name and externalize the emotional reactions to change, then give them about two weeks; anything lasting longer deserves a real…
  • When a team struggles, snorkel before you scuba: check structure (goals, roles, expectations) and team dynamics before blaming…
Lenny’s Podcast104 min

What sets great teams apart

Lane Shackleton · Oct 1, 2023
Key learnings
  • Treat the core job of product work as turning ambiguity into clarity, and build repeatable systems rather than chasing one-off…
  • Build default-on customer contact systems, such as a standing weekly slot with customers, instead of quarterly OKRs to talk to…
  • Ask career questions about how many 'oh shit' moments someone has had recently, a sharper signal of growth than asking whether…
Lenny’s Podcast95 min

How to discover your superpowers, own your story, and unlock personal growth

Donna Lichaw · Feb 25, 2024
Key learnings
  • Treat the stories you tell yourself as hypotheses: check them against real feedback from colleagues instead of assuming they are…
  • Start leadership growth from the inside out: lead yourself first, then one-on-ones, teams, and the wider business.
  • Ask how a limiting habit or belief, like imposter syndrome, currently serves you before trying to suppress it.
Lenny’s Podcast99 min

Lessons from Atlassian: Launching new products, getting buy-in, and staying ahead of the competition

Megan Cook · Feb 4, 2024
Key learnings
  • Pair product managers in small peer feedback groups every couple of weeks so people can share rough drafts and get feedback in a…
  • Treat psychological safety as a precondition for bolder ideas; Megan argues the opposite of play is fear, not work.
  • Schedule a recurring block for working through conflict early, so disagreements are addressed before they grow.
Lenny’s Podcast87 min

How to build trust and grow as a product leader

Fareed Mosavat · Oct 23, 2022
Key learnings
  • Get better at product management by doing real work at real companies with real customers; courses, mentorship and reading only…
  • Run an execute-generalize-communicate loop: ship work, extract transferable lessons such as when friction helps activation, then…
  • Build sponsorship by doing excellent work and communicating it, so leaders who can open bigger opportunities notice you.
Lenny’s Podcast88 min

Why LinkedIn is turning PMs into AI-powered "full stack builders”

Tomer Cohen · Dec 4, 2025
Key learnings
  • Prioritize clarity over being right: align the team on the problem and direction even if the bet might be wrong, since confusion…
  • Test whether a disagreement is real or just a misunderstanding by asking people to restate your point in their own words before…
  • Make sure stated priorities match resourcing; if your top initiative lacks your best engineers, the priority is not real.
Lenny’s Podcast70 min

How to ask the right questions, project confidence, and win over skeptics

Paige Costello · Jul 9, 2023
Key learnings
  • Plan on a rolling 12-month horizon, refreshed every six months, so the immediate half has higher confidence and the business…
  • Structure planning in nested altitudes (company, pillar, area, team) with metrics at each level so every team knows the outcome…
  • Use a broad-then-narrow process for each problem: choose the customer, then the problem, then the solution, and pick success…
Lenny’s Podcast116 min

The 10 traits of great PMs, how AI will impact your product, and Slack’s product development process

Noah Weiss · Jul 23, 2023
Key learnings
  • Distill company-level product taste into a shared set of principles so teams can self-evaluate and founders are not the sole…
  • Involve founders early for strategy, goals and anti-goals, then again at the end to taste the product, and keep iterating in…
  • Run complaint storms by critiquing adjacent products' customer journeys first, which builds calibration and fresh empathy before…
Lenny’s Podcast109 min

Slack founder: Mental models for building products people love ft. Stewart Butterfield

Stewart Butterfield · Nov 20, 2025
Key learnings
  • Plot features on a utility curve to see whether extra investment is still on the steep part of the value gain or has reached…
  • Judge a product by whether users understand what it does; in many places the real challenge is comprehension, not friction, so…
  • Cultivate taste deliberately: taste can be trained, and leaning into craft can become a competitive advantage that less-attentive…
Lenny’s Podcast135 min

Unorthodox frameworks for growing your product, career, and impact

Bangaly Kaba · May 26, 2024
Key learnings
  • Optimize for impact rather than compensation, since pay and scope follow from the impact you deliver.
  • Score your environment (manager, resources, scope, team, compensation, culture) quarterly to see which factor is limiting your…
  • Your manager is the most powerful environment variable; if it's a bad fit, first try to understand what they optimize for before…
Lenny’s Podcast148 min

35 years of product design wisdom from Apple, Disney, Pinterest, and beyond

Bob Baxley · Jun 12, 2025
Key learnings
  • Before joining a new company, check whether founders genuinely believe in design; design-led cultures are born that way, not…
  • When changing cultures, keep your core values but re-express them in the new company's behaviors rather than carrying over old…
  • Keep teams small when inventing something new; add people once the vision is clear, since more people slows creative convergence.
Lenny’s Podcast113 min

Building beautiful products with Stripe’s Head of Design

Katie Dill · Oct 15, 2023
Key learnings
  • Beauty and functionality are not opposites; beauty enhances usability, approachability and trust, and users read attention to…
  • When joining a team, come in listening and build trust first; Katie's early team intervention taught her that people won't follow…
  • Quality is a group effort: align engineering, product and design on shared standards, and use an editor or architect to ensure…
Lenny’s Podcast88 min

Leveraging mentors to uplevel your career

Jules Walter · Jan 5, 2023
Key learnings
  • Build skills one at a time, dedicating a few months to each with weekly practice tied to a concrete outcome rather than just…
  • Create a forcing-function outcome when learning something new, then work backwards to the questions you need answered and seek…
  • Practice interviewing with dozens of mock interviews, ideally with people skilled at interviewing, since interviewers rarely give…
Lenny’s Podcast87 min

Yuhki Yamashata

Yuhki Yamashata · Jan 8, 2023
Key learnings
  • Storytelling is a core PM skill; Yamashita suggests resetting your context and retelling the situation as if the listener knows…
  • Own the 'why' of a product: when teams can't have detailed specs, a shared understanding of the problem lets people make good…
  • Use the 'five whys' on problems, asking not just why a customer wants a feature but why they have the underlying problem in the…
Lenny’s Podcast72 min

How Revolut trains world-class product managers: The “local CEO” model, raw intellect over experience, and a cultural obsession with building wow products

Dmitry Zlokazov · May 15, 2025
Key learnings
  • Treat product managers as end-to-end owners of their area, closer to local CEOs, with authority over the roadmap, team direction…
  • Hire for raw intellect and an unquenched hunger to build things, rather than for years of experience, since experienced hires…
  • Look for people who have founded startups or worked as tech co-founders, since they tend to be hands-on across many areas and…
Lenny’s Podcast145 min

Making Meta

Boz · Mar 3, 2024
Key learnings
  • Ask your manager for help earlier; your job is to get the work done well, and managers hold tools and context you may be missing.
  • Frame updates for busy leaders with 'no response required' messages, and say exactly where you are blocked and what specific help…
  • Communication is the job: your impact comes only through artifacts or words that move other people, and when things fail, examine…
Lenny’s Podcast98 min

Lessons from a two-time unicorn builder, 50-time startup advisor, and 20-time company board member

Uri Levine · Jun 9, 2024
Key learnings
  • Start with a meaningful problem you feel personally passionate about, since the journey is long and hard and passion sustains…
  • Validate a problem by speaking with many people outside your close circle; if they describe the problem in their own words, it is…
  • Expect a journey of failures and iterate quickly; failing fast leaves time for more attempts, which raises the odds of success.