Drawer 06 · 560 notes · 139 people · 2005–2026

Leadership & management

Managing people, feedback, coaching, and leading product teams

Q:
Answers from Leadership & management notes, cited
SVPG · Marty CaganNov 28, 2023

Transformed FAQ

Nov 28, 2023 · 8 min

This FAQ, published by Marty Cagan after his book TRANSFORMED, answers recurring reader objections about moving from feature teams to empowered product teams. It argues that the product manager role changes rather than…

Lenny’s Podcast116 min

The 10 traits of great PMs, how AI will impact your product, and Slack’s product development process

Noah Weiss · Jul 23, 2023
Key learnings
  • Distill company-level product taste into a shared set of principles so teams can self-evaluate and founders are not the sole…
  • Involve founders early for strategy, goals and anti-goals, then again at the end to taste the product, and keep iterating in…
  • Run complaint storms by critiquing adjacent products' customer journeys first, which builds calibration and fresh empathy before…
SVPG · Marty CaganMar 4, 2020

Team Objectives – Accountability

Mar 4, 2020

Marty Cagan argues that empowerment in product teams must be paired with accountability, and that how accountability applies depends on the ambition of the objective. A team that misses a bold "Moon Shot" goal is…

Lenny’s Podcast109 min

Slack founder: Mental models for building products people love ft. Stewart Butterfield

Stewart Butterfield · Nov 20, 2025
Key learnings
  • Plot features on a utility curve to see whether extra investment is still on the steep part of the value gain or has reached…
  • Judge a product by whether users understand what it does; in many places the real challenge is comprehension, not friction, so…
  • Cultivate taste deliberately: taste can be trained, and leaning into craft can become a competitive advantage that less-attentive…
SVPG · Marty CaganJun 13, 2006

The Smartest Person in the Room

Jun 13, 2006 · 5 min

Cagan argues that product people operate in the idea business, and that depending only on one's own ideas severely limits potential. The core lesson is to actively seek out the smartest people across the company, since…

SVPG · Marty CaganApr 10, 2022

Best vs. Rest Explained

Apr 10, 2022 · 3 min

Marty Cagan revisits The Lost Interview with Steve Jobs to answer a question he has struggled with: why do so many product companies remain weak when the best ones are the most valuable in the world? Rather than…

SVPG · Marty CaganDec 27, 2017

Principles

Dec 27, 2017 · 5 min

Marty Cagan argues that product managers should learn the underlying principles behind their practices, since techniques change constantly while principles endure and let people judge new methods. He recommends Ray…

Lenny’s Newsletter · Free post♥ 12

Leading a PM team meeting - Issue 19

Mar 24, 2020 · 4 min

Lenny answers a reader whose startup grew to four PMs and who worries the team is drifting out of sync. He argues a PM team meeting can be one of the most valuable recurring meetings, but only if it has a clear purpose…

SVPG · Marty CaganSep 25, 2026

Experts Lead Experts

Sep 25, 2026 · 3 min

Marty Cagan argues that the current trend of cutting managers in favor of pure individual-contributor builders is a temporary phase rather than the future. He restates the principle that experts lead experts: effective…

Lenny’s Podcast135 min

Unorthodox frameworks for growing your product, career, and impact

Bangaly Kaba · May 26, 2024
Key learnings
  • Optimize for impact rather than compensation, since pay and scope follow from the impact you deliver.
  • Score your environment (manager, resources, scope, team, compensation, culture) quarterly to see which factor is limiting your…
  • Your manager is the most powerful environment variable; if it's a bad fit, first try to understand what they optimize for before…
Lenny’s Podcast148 min

35 years of product design wisdom from Apple, Disney, Pinterest, and beyond

Bob Baxley · Jun 12, 2025
Key learnings
  • Before joining a new company, check whether founders genuinely believe in design; design-led cultures are born that way, not…
  • When changing cultures, keep your core values but re-express them in the new company's behaviors rather than carrying over old…
  • Keep teams small when inventing something new; add people once the vision is clear, since more people slows creative convergence.
Lenny’s Podcast113 min

Building beautiful products with Stripe’s Head of Design

Katie Dill · Oct 15, 2023
Key learnings
  • Beauty and functionality are not opposites; beauty enhances usability, approachability and trust, and users read attention to…
  • When joining a team, come in listening and build trust first; Katie's early team intervention taught her that people won't follow…
  • Quality is a group effort: align engineering, product and design on shared standards, and use an editor or architect to ensure…
Lenny’s Podcast88 min

Leveraging mentors to uplevel your career

Jules Walter · Jan 5, 2023
Key learnings
  • Build skills one at a time, dedicating a few months to each with weekly practice tied to a concrete outcome rather than just…
  • Create a forcing-function outcome when learning something new, then work backwards to the questions you need answered and seek…
  • Practice interviewing with dozens of mock interviews, ideally with people skilled at interviewing, since interviewers rarely give…
Lenny’s Newsletter♥ 53

Managing up

Nov 3, 2020 · 4 min
Subscriber post — summary only

A reader asks how to manage up with a difficult manager, and the post answers with five practical tactics. The core argument is that managing up is a core skill at every level: communicate proactively, set realistic…

Lenny’s Podcast87 min

Yuhki Yamashata

Yuhki Yamashata · Jan 8, 2023
Key learnings
  • Storytelling is a core PM skill; Yamashita suggests resetting your context and retelling the situation as if the listener knows…
  • Own the 'why' of a product: when teams can't have detailed specs, a shared understanding of the problem lets people make good…
  • Use the 'five whys' on problems, asking not just why a customer wants a feature but why they have the underlying problem in the…