Drawer 07 · 466 notes · 91 people · 2005–2026

PM career & craft

Becoming a better PM, interviews, promotions, and product sense

Q:
Answers from PM career & craft notes, cited
Lenny’s Podcast150 min

How Shopify builds a high-intensity culture

Farhan Thawar · Dec 19, 2024
Key learnings
  • Choose the harder path when options are close: even if it fails, you gain skills and work with stronger people, whereas the easy…
  • Write down a personal framework of what you care about in a job, and use it to filter opportunities and decide when to leave a…
  • Build intensity by producing more output per minute rather than adding hours; a focused hour with strong people can outpace a…
Lenny’s Podcast103 min

How tech workers actually feel about AI in 2026

Annual AI sentiment survey · Jul 12, 2026
Key learnings
  • AI is splitting the tech workforce roughly in half: about half feel amplified and energized, while the other half feel redefined…
  • Burnout rose sharply from about 45% to 55% in a year while optimism fell, driven less by job loss fear than by being asked to do…
  • AI-driven productivity gains may come with a quality cost: people report doing more faster but not better, and worry about…
Lenny’s Podcast87 min

Understanding the role of product ops

Christine Itwaru · Feb 16, 2023
Key learnings
  • Product ops can be understood two ways: as a set of systems that help a product team thrive, and as a dedicated person or group…
  • Common product ops responsibilities include voice-of-customer synthesis, tooling and data integrations, content and education…
  • Frame the role to PMs as protecting their time for customer conversations, which Christine says PMs should never give up, rather…
Lenny’s Podcast123 min

The rise of the professional vibe coder (a new AI-era job)

Lazar Jovanovic · Feb 8, 2026
Key learnings
  • Start a project with several parallel attempts (brain dump, typed prompt, design reference, code template) to find the strongest…
  • Spend most of your time planning and chatting with the AI rather than executing, since clarity matters more than raw build speed.
  • Write a set of source-of-truth docs (master plan, implementation plan, design guidelines, user journeys, tasks.md) so the agent…
Lenny’s Podcast88 min

Gibson Biddle on his DHM product strategy framework, GEM roadmap prioritization framework, 5 Netflix strategy mini case studies, building a personal board of directors, and much more

Gibson Biddle · Jun 20, 2022
Key learnings
  • Frame product strategy as a set of testable hypotheses about how to delight customers in hard-to-copy, margin-enhancing ways, and…
  • Use A/B tests to check what customers say they want; Gibson's new-release test showed that faster delivery barely moved…
  • Estimate the value of a feature by multiplying affected customers by lifetime value and a word-of-mouth factor, then weigh it…
Lenny’s Podcast102 min

Anthropic’s first technical PM on token maxing, the jagged edge, and living in the future

Dianne Penn · Jul 26, 2026
Key learnings
  • Treat evals as the new PRDs: turn vague user complaints into concrete, reproducible test sets that researchers can act on and…
  • Dig into user transcripts, not just pixels, to find where the model actually failed, such as wrong tool calls, bad retrieval, or…
  • Keep strong conviction about a theme or area while staying loose about the specific prototype, and revisit bets across one to two…
Lenny’s Podcast98 min

Everyone’s an engineer now: Inside v0’s mission to create a hundred million builders

Guillermo Rauch · Apr 13, 2025
Key learnings
  • Treat taste as a skill you can build by increasing exposure hours: deliberately spend time watching people use your product and…
  • Learn how systems work under the hood, since knowing the right technical tokens helps you steer AI models toward your intent more…
  • Put product feedback loops inside the product itself, as Rauch suggests borrowing from Stripe's in-product feedback button…
Lenny’s Podcast88 min

Managing nerves, anxiety, and burnout

Jonny Miller · Jan 28, 2024
Key learnings
  • Calm the body first: changing breath and physiological state tends to shift thoughts and feelings faster than trying to reason…
  • Use a longer exhale than inhale (e.g., 4-4-8 breathing) to downshift; a longer inhale or energizing breath can raise activation…
  • Build a daily practice of two to five minutes in the morning so calming techniques come naturally in stressful moments, since…
Lenny’s Podcast105 min

AI’s third era: the rise of persistent AI coworkers

Tara Seshan · Aug 30, 2026
Key learnings
  • Be prolific and empirical rather than theoretical: get to something testable with users as fast as possible instead of writing…
  • Sharpen the single most important hypothesis (the 'eigenquestion') and design fast tests to resolve it; that loop has always been…
  • Build for where models will be in two to three months: building for current capabilities or for distant future capabilities are…
Lenny’s Podcast93 min

OpenAI Codex lead on the new shape of product work

Andrew Ambrosino · Jun 28, 2026
Key learnings
  • Implementation is no longer the expensive part of building; the scarce skill is taste, meaning deciding what to build and…
  • Pick the medium deliberately: use a document to clarify a vague product area, and a prototype to stress-test an interaction…
  • Prototypes can look production-ready and anchor teams too early, so label whether something is an exploration or a shipping…
Lenny’s Podcast78 min

The Godmother of AI on jobs, robots & why world models are next

Dr. Fei Fei Li · Nov 16, 2025
Key learnings
  • Large labeled datasets were the missing ingredient that unlocked modern AI; big data, neural networks, and GPUs together formed…
  • Pursue a north-star problem and commit to it for years, as ImageNet's object recognition focus did for her lab.
  • Be willing to take intellectual and career risks, such as leaving tenure track or joining new ventures, when the mission and…
Lenny’s Podcast72 min

Merci Grace (ex-Head of Growth at Slack) on PLG, interviewing, storytelling, building a diverse team, hiring salespeople, building a growth team, and much more

Merci Grace · Jul 11, 2022
Key learnings
  • Open pitches and presentations with the most surprising insight or action rather than market background, since the goal is to…
  • Remember that a product's onboarding should be designed from first contact, and it should teach users by using the product itself…
  • Regularly watch real users go through signup and onboarding; conversion numbers hide the emotional and confusion details that…
Lenny’s Podcast129 min

How to show up in any room with a low heart rate: Silicon Valley’s missing etiquette playbook

Sam Lessin · Jan 15, 2026
Key learnings
  • Aim to enter a room with a low heart rate and an abundance mindset rather than scarcity, since the conversation is a…
  • Arrive a little early, roughly 10 to 15 minutes, and never make a late guest feel bad; a simple apology is enough.
  • When you forget someone's name, introduce your partner first and let the moment hang so the other person picks up the name, or…
Lenny’s Podcast101 min

Becoming a conscious leader: Leading without fear, finding your life’s objective function, and getting better at vision and strategy

John Mark Nickels · Oct 6, 2024
Key learnings
  • Treat leadership as any influence you have, not just formal management, and take responsibility for how you show up with others.
  • When stressed in high-stakes meetings, first allow the emotion and thought rather than fighting it, since resisting it tends to…
  • Stop seeking approval or self-worth from presentations and outcomes; anchoring to the mission and the product often improves both…
The Looking Glass podcastJun 9, 2026

The Art and Excellence of Sales

Jun 9, 2026
Key learnings
  • Treat sales as a craft worth mastering, not a lesser discipline; understanding how customers buy makes product leaders far more…
  • Learn to listen closely to what customers are actually trying to accomplish before proposing solutions or pitching value.
  • Build trust through consistent follow-through, since credibility compounds over repeated interactions with buyers and internal…
Lenny’s Podcast142 min

An AI state of the union: We’ve passed the inflection point, dark factories are coming, and automation timelines

Simon Willison · Apr 2, 2026
Key learnings
  • Coding agents crossed a reliability threshold around November 2025, so they now usually do what you ask, which changed how…
  • Writing code is now cheap, so the bottlenecks move to ideation, prototyping, testing, and process; build several quick prototypes…
  • Use test-driven development with agents: have them write tests, run them, and watch them fail first (Red/Green TDD) to keep…
Lenny’s Podcast81 min

OpenAI researcher on why soft skills are the future of work

Karina Nguyen · Feb 9, 2025
Key learnings
  • Build rigorous evals first: define deterministic pass/fail behaviors (e.g., correct time handling) and human win-rate comparisons…
  • Use prompting as a fast prototyping method to test product ideas before engineering investment, as Karina did with file uploads…
  • Synthetic data scales cheaply for teaching core product behaviors, but human expert data is still needed for specialized…
Lenny’s Podcast132 min

How to get press for your product

Jason Feifer · Oct 12, 2023
Key learnings
  • Before pursuing press, define what you need it for, such as awareness, investor credibility, or a new customer segment, the same…
  • Choose outlets whose readers can actually buy or use your product; a local business gains little from a national outlet, so…
  • Study how a publication covers your category and competitors, then identify the specific writer or editor, since the…
Lenny’s Podcast87 min

Benjamin Mann

Benjamin Mann · Jul 20, 2025
Key learnings
  • Mann argues progress is accelerating, not plateauing: model releases now come every one to three months, and scaling laws…
  • Define transformative AI by the Economic Turing Test: if an agent passes as a human hire for a role over a month or three, track…
  • Use AI tools ambitiously and persistently; Mann says retrying a task from a fresh start succeeds far more often than repeatedly…