Drawer 10 · 131 notes · 24 people · 2005–2026

Product design & UX

Design craft, UX, taste, and working with designers

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Answers from Product design & UX notes, cited
Medium · Hiten ShahOct 25, 2025

The Toy That Becomes an Operating System

Oct 25, 2025 · 3 min

Hiten Shah argues that transformative technologies often look like toys at first, and that Wabi's playful mini-apps are an early stage of a new personal operating system. He compares this to the early personal computer…

Medium · Hiten ShahNov 3, 2025

The History of Slop

Nov 3, 2025 · 12 min

Hiten Shah traces the idea of 'slop' from 19th-century pig feed and swill milk through naval slop chests, industrial refineries, institutional cafeteria food and today's algorithmic content feeds. His core argument is…

SVPG · Marty CaganFeb 28, 2006

Death of a Salesman

Feb 28, 2006 · 4 min

Cagan argues that the traditional role of the salesperson is shrinking as customers now research, trial, and buy products online before ever talking to a rep. He identifies the main barriers that kept people buying…

@ttorres · Teresa Torres on X♥ 2
NHS clinicians get ten minutes with a generalist, if they can get an appointment at all—leaving little room for the specific, personal questions women's health actually requires. Hertility Health made a longer intake mandatory before purchase, and something unexpected happened: conversion went up…