Drawer 05 · 298 notes · 90 people · 2014–2026

Building AI products

AI-native products, evals, agents, and how AI changes product work

Q:
Answers from Building AI products notes, cited
Lenny’s Podcast98 min

Everyone’s an engineer now: Inside v0’s mission to create a hundred million builders

Guillermo Rauch · Apr 13, 2025
Key learnings
  • Treat taste as a skill you can build by increasing exposure hours: deliberately spend time watching people use your product and…
  • Learn how systems work under the hood, since knowing the right technical tokens helps you steer AI models toward your intent more…
  • Put product feedback loops inside the product itself, as Rauch suggests borrowing from Stripe's in-product feedback button…
@ttorres · Teresa Torres on X♥ 12
What does it take to build an AI app builder specifically for product managers—not engineers—inside an already crowded market? In this episode of Just Now Possible, Teresa Torres talks with Brian De Haaff (CEO and Co-Founder), Chris Waters (CTO and Co-Founder), and Sarah Moisan-Thomas (Senior…
Lenny’s Podcast91 min

How Intercom rose from the ashes by betting everything on AI

Eoghan McCabe · Aug 21, 2025
Key learnings
  • When growth stalls in a late-stage SaaS business, cut costs hard and pick one clear strategic lane instead of trying to serve…
  • Simplify and fairly price your product even at short-term revenue cost; McCabe gave away roughly $50M ARR to replace confusing…
  • Price AI products on outcomes that align with customer value, like charging 99 cents per resolved ticket, rather than on the…
@lennysan · Lenny Rachitsky on X♥ 1,133
Linear CEO @karrisaarinen: "I took a break this summer from paying attention to AI. I thought that when I came back, I'd feel left behind. But when I came back, I realized that nothing has really changed. There's new models, there's new techniques, there's new agents. But in the
Lenny’s Podcast67 min

The future of AI in software development

Inbal S · Dec 1, 2023
Key learnings
  • Engineers using AI tools need to shift from writing code to systems and architecture thinking, which lets junior developers spend…
  • Don't adopt AI for its own sake; start from the customer problem and ask how AI can best solve it, rather than asking what to do…
  • AI tools must fade into the background: any extra setup, asking, or waiting adds friction and developers will abandon the tool.
Lenny’s Podcast110 min

Why great AI products are all about the data

Shaun Clowes · Dec 29, 2024
Key learnings
  • Start every document from the customer, market, and competitor perspective rather than internal execution, since…
  • Right-size qualitative research: interview roughly 7 to 14 people, because fewer gives too little signal and more stops yielding…
  • Use LLMs to hunt for where your strategy doesn't fit customer feedback, not to confirm what you already believe, and to infer…
Lenny’s Podcast105 min

AI’s third era: the rise of persistent AI coworkers

Tara Seshan · Aug 30, 2026
Key learnings
  • Be prolific and empirical rather than theoretical: get to something testable with users as fast as possible instead of writing…
  • Sharpen the single most important hypothesis (the 'eigenquestion') and design fast tests to resolve it; that loop has always been…
  • Build for where models will be in two to three months: building for current capabilities or for distant future capabilities are…
SVPG · Marty CaganApr 16, 2024

AI Product Management

Apr 16, 2024 · 9 min

Marty Cagan and Marily Nika argue that AI product management means building AI-powered experience products, not AI infrastructure, and that most PMs will soon need these skills just as mobile PM became essential. They…

SVPG · Marty CaganJun 9, 2025

Creating Intelligent Products

Jun 9, 2025 · 6 min

Marty Cagan argues that the products most PMs will build in the coming years are "intelligent products" that blend deterministic and probabilistic behavior. He traces the history of AI from 1980s expert systems, whose…

Lenny’s Podcast100 min

What world-class GTM looks like in 2026

Jeanne Grosser · Nov 30, 2025
Key learnings
  • Treat go-to-market as an integrated lifecycle spanning marketing, sales, customer success, and support, mapping the jobs to be…
  • Expect the buyer experience of being sold to to become a differentiator, so design the sales journey as a distinctive, valuable…
  • Frame value around avoiding pain and reducing risk, since many buyers purchase to avoid downside rather than chase upside…
Lenny’s Podcast81 min

Why experts writing AI evals is creating the fastest-growing companies in history

Brendan Foody · Sep 18, 2025
Key learnings
  • Treat evals as the product requirement document for a model: if you cannot measure what success looks like for a task, you cannot…
  • Companies should build a systematic test of how AI automates their core value chain, since that measurement is the prerequisite…
  • Evals also serve as sales collateral, showing customers and researchers concretely which real-world capabilities a model or…
@ttorres · Teresa Torres on X♥ 9
🎙️Delivery Isn’t Free Everyone's saying it: "Now that AI makes delivery free…" But is it? In this episode of All Things Product, Petra Wille and Teresa Torres pull apart one of the most repeated claims in product right now. They dig into why building a single feature has gotten dramatically…
SVPG · Marty CaganJun 15, 2025

Disruption and Denial

Jun 15, 2025 · 3 min

Marty Cagan argues that the current resistance to AI products mirrors the denial that greeted the Internet in the mid-1990s. Back then, many organizations insisted their old Waterfall funding, building, and shipping…