SVPG

Marty Cagan

Founder of Silicon Valley Product Group (SVPG) and author of Inspired, Empowered and Transformed.

MC
Essays & posts478
Guest appearances1
Newest first
SVPG · Marty CaganOct 21, 2015

Discovery vs. Delivery

Oct 21, 2015 · 5 min

Cagan argues that product teams face two simultaneous goals: learning fast through discovery about what customers need, and delivering robust, scalable, production-quality software they can release with confidence…

SVPG · Marty CaganSep 20, 2015

Roadmap Alternative FAQ

Sep 20, 2015 · 6 min

Marty Cagan answers the most common questions readers raised after his article proposing an alternative to conventional product roadmaps. He argues that engineers should help decide what to build, that outcome-based…

SVPG · Marty CaganSep 6, 2015

The Alternative to Roadmaps

Sep 6, 2015 · 5 min

Cagan argues that feature-list roadmaps often tell teams what to build without explaining the underlying problem, producing waste. He proposes replacing them with shared context: a product vision describing the…

SVPG · Marty CaganAug 2, 2015

The Role of Product at Apple

Aug 2, 2015 · 7 min

Marty Cagan, a longtime admirer of Apple, argues that the first Apple Watch after Steve Jobs is a disappointing product that falls short of Apple's usual standards of value. He criticizes its dependence on the phone…

SVPG · Marty CaganJun 26, 2015

Leadership vs. Management

Jun 26, 2015 · 5 min

Marty Cagan argues that leadership and management are distinct, both essential competencies that many people wrongly conflate. He draws on an excerpt from Marty Abbott and Michael Fisher's The Art of Scalability to…

SVPG · Marty CaganJun 4, 2015

Product Fail

Jun 4, 2015 · 10 min

Marty Cagan argues that the common company process of taking executive or stakeholder ideas, building business cases, prioritizing feature roadmaps, and handing requirements down a line from product to design to…

SVPG · Marty CaganMay 7, 2015

Autonomy vs. Initiatives

May 7, 2015 · 4 min

Marty Cagan examines how product organizations tackle large, multi-team initiatives, such as a usability redesign or a localization push into a new market, that cannot be owned by a single team. He argues that the core…

SVPG · Marty CaganApr 13, 2015

Autonomy vs. Ownership

Apr 13, 2015 · 4 min

Cagan extends his series on product team autonomy by examining how code ownership interacts with it. When companies split a codebase among product teams, one team's changes often touch code another team owns, creating…

SVPG · Marty CaganApr 5, 2015

Autonomy vs. Mission

Apr 5, 2015 · 5 min

Cagan argues that team autonomy and leadership control are reconciled when leaders supply two inputs: a clear product vision and specific, prioritized business objectives for each team. Teams should then have freedom…

SVPG · Marty CaganMar 9, 2015

Autonomy vs. Leverage

Mar 9, 2015 · 5 min

Marty Cagan argues that while empowered, cross-functional product teams have become the norm and boost motivation and ownership, teams often feel constrained by shared foundations. He frames the core tension as a…

SVPG · Marty CaganJan 19, 2015

The Power of Customer Misbehavior

Jan 19, 2015

Marty Cagan argues that product teams can find major opportunities by letting customers use their products for purposes the company never planned or officially supports. He describes this as a third path beyond…

SVPG · Marty CaganDec 11, 2014

Shared Learning

Dec 11, 2014

Marty Cagan argues that a common and avoidable form of waste in product teams is when one member, often a user researcher, learns something important about customers but the rest of the team doesn't absorb it. Findings…

SVPG · Marty CaganOct 27, 2014

Establishing a True Product Culture

Oct 27, 2014

Marty Cagan responds to readers stuck in IT-mindset organizations who ask whether they can change their company or must leave for a startup. He argues that established companies can still produce disruptive innovation…

SVPG · Marty CaganOct 13, 2014

Product vs. IT Mindset

Oct 13, 2014 · 8 min

Marty Cagan argues that established companies often lose their capacity for continuous innovation, and that a deeper root cause than the usual focus on scale and execution is an "IT mindset" applied to product work. He…

SVPG · Marty CaganSep 24, 2014

The Internal Agency Model

Sep 24, 2014 · 3 min

Marty Cagan argues that UX designers often work in isolation, going off for days or weeks to produce a polished 'grand reveal,' a pattern he calls the 'internal agency model.' This breaks down because requirements and…

SVPG · Marty CaganAug 9, 2014

Profit and Loss Responsibility

Aug 9, 2014

Marty Cagan addresses a recurring question from company leaders: should product managers carry P&L responsibility? He traces the idea to consumer packaged goods, where a product manager owned costs, marketing, forecasts…

SVPG · Marty CaganJul 12, 2014

The Delivery Manager Role

Jul 12, 2014 · 3 min

Marty Cagan argues that the project management role, in its many forms, is often poorly performed and sometimes seen as a liability, and that its damaged brand may need a fresh start. He attributes the problems to…

SVPG · Marty CaganJun 12, 2014

Good Product Team / Bad Product Team

Jun 12, 2014 · 4 min

Marty Cagan contrasts strong product teams with weak ones, drawing on years of working with both top technology companies and struggling ones. He argues the differences are not minor but span leadership behavior, team…

SVPG · Marty CaganMay 20, 2014

Milestone Swarming

May 20, 2014 · 4 min

Marty Cagan argues that milestone swarming, where most or all of a dedicated product team (or a virtual team drawn from several teams for an initiative) focuses together on one significant business milestone, can speed…

SVPG · Marty CaganApr 4, 2014

The Power of Milestones

Apr 4, 2014 · 3 min

Marty Cagan argues that many product teams grind through backlog stories without understanding the customer pain or business impact behind them, and that this is worsened by Kanban-style continuous delivery…

SVPG · Marty CaganMar 9, 2014

Flavors of Analytics

Mar 9, 2014 · 3 min

Marty Cagan argues that product teams often fixate on a single kind of analytics, usually web analytics, and miss the larger picture. He lays out four flavors that matter for product work: user analytics on how real…

SVPG · Marty CaganFeb 22, 2014

Flavors of Prototypes

Feb 22, 2014 · 6 min

Marty Cagan argues that prototyping is not one thing: teams often narrow the term to whichever prototype type they first encountered, and then misuse it. He lays out four main flavors: feasibility prototypes that answer…

SVPG · Marty CaganFeb 22, 2014

The Role of Analytics

Feb 22, 2014 · 4 min

Marty Cagan argues that analytics has become a core competency for product leaders, driven by larger data volumes, better tools, and a growing belief that data can speed up learning. He identifies five uses of analytics…

SVPG · Marty CaganJan 26, 2014

Product Market Fit

Jan 26, 2014 · 3 min

Marty Cagan argues that a startup's central goal is reaching Product-Market Fit, the point where a product has proven demand and justifies investing in sales, marketing and scale. He standardizes on Marc Andreessen's…

SVPG · Marty CaganDec 29, 2013

Epic Waste

Dec 29, 2013

Marty Cagan argues that the largest source of technology waste is not government projects or startups but large non-tech companies such as banks, insurers, airlines and retailers. These firms, often run by CIOs or CFOs…

SVPG · Marty CaganNov 29, 2013

Personas for Product Management

Nov 29, 2013 · 3 min

Marty Cagan argues that product teams should design for specific personas rather than vague generic users. Using eBay seller tools as an example, he sketches three detailed fictional people with different backgrounds…

SVPG · Marty CaganNov 22, 2013

Product Discovery in Established Companies

Nov 22, 2013 · 4 min

Marty Cagan argues that product discovery and rapid test-and-learn techniques, which startups use, apply equally to established companies. Startups have no legacy to protect, so they can take big risks cheaply…

SVPG · Marty CaganOct 20, 2013

The End Of Requirements

Oct 20, 2013 · 3 min

Marty Cagan argues that product teams should stop framing their work as gathering and documenting requirements, since most so-called requirements are really constraints. He proposes defining products along two…

SVPG · Marty CaganOct 12, 2013

The Biggest Risk

Oct 12, 2013 · 4 min

Marty Cagan argues that the biggest risk facing most startups and new products is not market risk or business-model risk but solution risk: whether the team can find an approach customers actually choose to buy and use…

SVPG · Marty CaganAug 30, 2013

The Power of Reference Customers

Aug 30, 2013 · 5 min

Cagan argues that strong products are the foundation of a healthy business: weak products inflate acquisition costs, lengthen sales cycles, pressure prices and burden customer service. The most powerful antidote is a…