SVPG

Marty Cagan

Founder of Silicon Valley Product Group (SVPG) and author of Inspired, Empowered and Transformed.

MC
Essays & posts478
Guest appearances1
Newest first
SVPG · Marty CaganAug 9, 2019

Coaching – Collaboration

Aug 9, 2019 · 8 min

Marty Cagan argues that real collaboration in an empowered product team is very different from how many product managers assume they work. It is not consensus, democracy, artifact-producing requirement handoffs, or…

SVPG · Marty CaganJul 16, 2019

Coaching – Thinking

Jul 16, 2019 · 4 min

Marty Cagan argues that the most important trait of a capable product manager is the ability to think, which is distinct from raw intelligence. Product management is fundamentally problem solving under many simultaneous…

SVPG · Marty CaganJun 28, 2019

Coaching – Managing Time

Jun 28, 2019 · 4 min

Marty Cagan argues that effective product managers need about four uninterrupted hours a day for product discovery: working out valuable, usable, feasible, and viable solutions to hard problems. He observes that many…

SVPG · Marty CaganJun 24, 2019

Coaching – Owner vs. Employee

Jun 24, 2019 · 6 min

Marty Cagan argues that the best product managers think like owners rather than employees, taking responsibility for outcomes instead of merely completing activities. He draws on Jeff Bezos's shareholder letters to…

SVPG · Marty CaganApr 24, 2019

The Greatest Coach

Apr 24, 2019 · 4 min

Marty Cagan notices that several of the strongest product companies, including Apple, Google and Amazon, have very different cultures yet share a hidden common thread: their founders were coached by Bill Campbell, the…

SVPG · Marty CaganApr 22, 2019

Coaching Tools – The Plan

Apr 22, 2019 · 15 min

Marty Cagan continues his coaching series by describing how managers can help product managers close specific skill gaps identified in an earlier assessment. He covers product knowledge (users, data, industry, business…

SVPG · Marty CaganApr 8, 2019

Coaching Tools – The Assessment

Apr 8, 2019 · 8 min

Marty Cagan argues that managers of product managers must actively develop their people, since talented PMs will leave for other companies if they lack growth. He presents a gap-analysis skills assessment as the…

SVPG · Marty CaganMar 11, 2019

Coaching Tools – The Narrative

Mar 11, 2019 · 4 min

Marty Cagan argues that the written narrative is his favorite coaching tool for turning product managers into exceptional ones. Unlike a spec, a narrative lays out the vision, the customer and business value, and the…

SVPG · Marty CaganFeb 8, 2019

Coaching Tools – The One on One

Feb 8, 2019 · 10 min

Marty Cagan argues that the weekly one-on-one is the foundation of coaching product managers, and that most managers either never run it well or treat it as optional. The 1:1 exists primarily to build a PM's competence…

SVPG · Marty CaganJan 15, 2019

More PM Problem Areas

Jan 15, 2019 · 5 min

Marty Cagan follows up on an earlier list of product manager problem areas with five more common pitfalls. He argues that many teams play defense, acting risk-averse and protecting ground instead of moving forward…

SVPG · Marty CaganDec 27, 2018

Design in Enterprise Software Companies

Dec 27, 2018 · 5 min

Chris Jones argues that enterprise software companies often underinvest in product design because they assume only end users benefit from it, when design also drives buyer decisions. He contends that the product itself…

SVPG · Marty CaganNov 30, 2018

Common PM Problem Areas

Nov 30, 2018 · 5 min

Marty Cagan describes the most common confusions he sees in product teams, drawn from a dinner conversation with product leaders who recognized the same patterns. He argues that product teams should discover solutions…

SVPG · Marty CaganOct 31, 2018

Empowered Product Teams

Oct 31, 2018 · 16 min

Marty Cagan argues that most companies fail to get results from product teams not because teams lack discovery skills, but because they are not truly empowered. He contrasts teams that serve the business with strong…

SVPG · Marty CaganSep 28, 2018

Product Discovery at Apple

Sep 28, 2018 · 4 min

Marty Cagan reviews Ken Kocienda's memoir Creative Selection, told from the perspective of an engineer who spent about 15 years at Apple and served as tech lead for key efforts, most notably the original iPhone…

SVPG · Marty CaganSep 13, 2018

A Better Way

Sep 13, 2018 · 4 min

Martina Lauchengco, a long-time SVPG partner, shares her origin story: an instinct for finding better ways that grew from a childhood shaped by her father's habit of challenging the status quo. She recounts early…

SVPG · Marty CaganAug 28, 2018

Chris Favorite Interview Question

Aug 28, 2018 · 3 min

Chris Favorite Interview Question describes a hiring question a PM manager can use: ask candidates to rank four work attributes (execution, creativity, strategy, growth) from strongest to weakest. The exercise reveals…

SVPG · Marty CaganJul 25, 2018

Tools and Processes

Jul 25, 2018 · 5 min

Marty Cagan responds to readers who argued that any tool or process can be used well or badly, so blaming the process is misplaced, and that culture matters more than process. He agrees culture is central but argues…

SVPG · Marty CaganJul 1, 2018

Scaling Agile FAQ

Jul 1, 2018 · 6 min

Marty Cagan follows up on his critique of SAFe, the scaled-agile framework, by answering reader questions. He argues that process choices are really culture choices, and that adopting a heavy framework signals top-down…

SVPG · Marty CaganJun 29, 2018

Revenge of the PMO

Jun 29, 2018 · 9 min

Marty Cagan argues that the Agile movement had two parts: frequent small releases, and empowering teams to solve problems rather than execute roadmaps. The first change spread easily, but the second threatened…

SVPG · Marty CaganMay 31, 2018

Skateboards vs. Cars Revisited

May 31, 2018 · 6 min

Marty Cagan revisits Henrik Kniberg's skateboard-versus-car MVP article and argues it describes what engineering-only teams can do, not what true cross-functional product teams should do. He contends that a skilled…

SVPG · Marty CaganMar 31, 2018

CEO of the Product Revisited

Mar 31, 2018 · 5 min

Marty Cagan revisits his earlier skepticism of the 'CEO of the Product' metaphor and states a clearer position in favor of it, with caveats. He notes the concept's risk of making product managers act like bosses, but…

SVPG · Marty CaganFeb 17, 2018

Waterfall Deconstructed

Feb 17, 2018 · 3 min

Marty Cagan argues that many teams claiming to be Agile or Lean still operate with a Waterfall mindset, merely adopting the rituals and buzzwords. He identifies three telltale signs: risks deferred to the end…

SVPG · Marty CaganJan 29, 2018

Product Discovery In Regulated Environments

Jan 29, 2018 · 3 min

Cagan argues that product discovery, the practice of validating ideas with real customers before building, is still essential in heavily regulated industries such as finance and healthcare, even though legal and…

SVPG · Marty CaganDec 27, 2017

Principles

Dec 27, 2017 · 5 min

Marty Cagan argues that product managers should learn the underlying principles behind their practices, since techniques change constantly while principles endure and let people judge new methods. He recommends Ray…

SVPG · Marty CaganDec 12, 2017

Learning Fast vs. Failing Fast

Dec 12, 2017

Chris Jones argues that the popular slogans "fail fast" and "embrace failure" have outlived their usefulness because they blur risky experimentation with genuinely preventable mistakes. He proposes reserving the word…

SVPG · Marty CaganDec 4, 2017

The Four Big Risks

Dec 4, 2017

Marty Cagan revisits his earlier framing of product success as valuable, usable, and feasible, arguing that the single word 'valuable' hid serious business risk and let product managers overweight customer value. He…

SVPG · Marty CaganOct 28, 2017

INSPIRED V2

Oct 28, 2017 · 4 min

Marty Cagan announces the second edition of his book INSPIRED, which he describes as essentially a new work rather than an update. He explains that the field has moved past early Lean Startup and Agile ideas, so the new…

SVPG · Marty CaganSep 25, 2017

Customer Inspired; Technology Enabled

Sep 25, 2017 · 10 min

Marty Cagan argues that the common belief that great products come from listening to customers is a myth for technology products, because customers often cannot imagine what is possible or what they want until they see…

SVPG · Marty CaganSep 4, 2017

Leveraging Data Science

Sep 4, 2017 · 4 min

Cagan argues that many product companies have yet to seriously consider data science, even though leading firms are already gaining advantages from it. He distinguishes data science from traditional analytics by its…

SVPG · Marty CaganAug 6, 2017

Process vs. Model

Aug 6, 2017 · 3 min

Marty Cagan argues that the simple conceptual model of continuous discovery and delivery running in parallel is useful precisely because it is process-agnostic, and warns against elaborating it into a rigid process…