Lenny’s Newsletter · Subscriber post · PM career & craft · Startups & founders

Joining as the first product manager

And surviving it to tell the tale

Lenny RachitskyMay 5, 202010 min♥ 39
SourceLenny’s Newsletter
KindSubscriber post
PublishedMay 5, 2020
Readers♥ 39
Originallennysnewsletter.com ↗
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A Q&A post offering advice for someone becoming a startup's first product manager. Drawing on interviews with people who held that role at well-known companies, it covers when to make the first PM hire and what the job demands. It then lays out seven success strategies, including listening, mastering the product, and building trust with the CEO and team.

Subscriber post — summary only

01Key takeaways

  • Hire a first PM only after product-market fit and once the company needs to scale, since too many cooks can hurt more than being overworked.
  • Spend early months listening and learning how decisions get made before changing anything significant.
  • Become the product's deepest expert by living with customers, support, and QA, and studying competitors.
  • Earn CEO trust gradually by building shared vision and jam sessions, then take on product control as trust grows.
  • Clearly explain the PM role to teammates and balance shipping quick wins against learning the product and customers.
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Summary and takeaways written by PM Atlas; quotes are short excerpts. © the original author.