Product management is laced with one stubborn bias: we overvalue our own ideas about what to build next.
Steve (Vistaly) says minds rarely change until teams hear customers describe the problem in their own words. That's why Vistaly puts interview evidence directly on the opportunity solution tree—so everyone can quickly hear it, see it, and align on what the real problems are.
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YouTube:Teresa Torres on X · Oct 4, 2026
Teresa Torres argues PMs overvalue their own ideas and shares how putting customer interview evidence on the opportunity solution tree helps teams align on real problems.
01Frameworks mentioned
Summary and takeaways written by PM Atlas; quotes are short excerpts. © the original author.