Lenny’s Newsletter · Subscriber post · Discovery & customer research · Startups & founders

How to validate your B2B startup idea

Part two of my seven-part series on how to kickstart and scale a B2B business

Lenny RachitskyAug 15, 202337 min♥ 305
SourceLenny’s Newsletter
KindSubscriber post
PublishedAug 15, 2023
Readers♥ 305
Originallennysnewsletter.com ↗
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Part two of a B2B startup series examines how founders validate an idea before committing. Drawing on interviews with about two dozen companies, it lays out four validation paths (manual, listening, prototype with design partners, and launching), the signals of real pull and pain, and how founders decided to go all-in. It also notes that many successful companies pivoted or wandered for years first.

Subscriber post — summary only

01Key takeaways

  • Founders often talked to around 30 potential customers before feeling confident in their idea, though some later wished they had talked to more.
  • Cold outbound sales is a stronger validation signal than feedback from friends, batch-mates, or investor contacts, since those can be misleading.
  • Choose a validation path based on how well you understand the problem and whether you already have a clear sense of what to build.
  • Look for real pull: people paying, continued usage of a rough prototype, strong emotional reactions, or unsolicited inbound interest.
  • Many successful B2B products took two to four years and multiple pivots to find a working idea, so persistence matters.
“Our first couple of ideas were just total crap.”Christina Cacioppo · Lenny’s Newsletter
“We did not talk to nearly enough.”Spenser Skates · Lenny’s Newsletter

02Frameworks mentioned

Summary and takeaways written by PM Atlas; quotes are short excerpts. © the original author.