Product Talk · Free post · PM career & craft · Discovery & customer research

My Top Reads from 2013

Teresa TorresDec 26, 20134 min
SourceProduct Talk
KindFree post
PublishedDec 26, 2013
Originalproducttalk.org ↗
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Teresa Torres, a product discovery coach, shares the standout books from her 2013 reading list of roughly 50 titles. She recommends a mix of sales, energy management, luck versus skill, analytics, presentation, decision-making, insight generation, talent development, and rapport-building books, and explains how each applies to product work. The post is a personal reading recommendation rather than a deep analysis, but it points product people toward useful foundational reading on decision-making and customer interaction.

01Key takeaways

  • Reframe persuasion as attunement, buoyancy, and clarity when negotiating scope or resources with stakeholders.
  • Manage your energy, not just your calendar, by working in focused blocks and building daily rituals.
  • Recognize where your work sits on the luck-skill spectrum to choose the right strategy for improving.
  • Understand cognitive biases so you can adapt product decision processes to account for them.
  • Study where product insights come from, not just the experiments that test them.
  • Build rapport quickly to get more candid and valuable answers in customer interviews.

02Key sections

Persuasion and selling
Pink's book reframes selling as attunement, buoyancy, and clarity, which applies to everyday product negotiations with stakeholders and engineers.
Managing energy and luck
The Power of Full Engagement emphasizes energy over time, while The Success Equation explains how luck and skill vary across activities, relevant since product outcomes depend on external factors.
Analytics, presentation, and decisions
Lean Analytics, Presentation Zen, and Decisive are recommended for data-driven building, visual communication, and understanding cognitive biases in decision-making.
Insight and mastery
Seeing What Others Don't and The Talent Code explore where insights come from and how skills are grown through deliberate practice.
Building rapport
A former FBI agent's book on rapport is praised for improving the quality of customer interviews.

03From the post

“I try to read a book a week and I was right on target reading 50 books in 2013. These were the best of the crop. To Sell Is Human: The Surprising Truth About Moving Others If you have an aversion to sales, don’t think of a used-car”

“Many of us focus on managing our time but fewer of us focus on managing our energy.”Teresa Torres · Product Talk
“If we want to get better at building products, we need to first understand ourselves.”Teresa Torres · Product Talk
“Building rapport is critical for getting value of our customer interviews.”Teresa Torres · Product Talk

04Frameworks mentioned

Summary and takeaways written by PM Atlas; quotes are short excerpts. © the original author.