By Teresa Torres · producttalk.org · @ttorres on X · LinkedIn
Teresa Torres argues that teams who set incremental goals get incremental results, and that big wins require exponential goals. She recommends focusing on a single metric chosen for its impact on the business, understanding its historical trend, and forecasting the impact of a realistic activity plan. She then brainstorms 'pie-in-the-sky' activities that could multiply the metric, and sets a goal built from a committed subset of those bets plus everyday work. The approach matters because it turns goal-setting into a plan-backed, aggressive but credible commitment rather than a guess.
01Key takeaways
- Set exponential goals, since incremental goals reliably produce only incremental results.
- Choose one metric and direct essentially all effort toward moving it.
- Study the metric's historical trend and natural fluctuations before forecasting any target.
- Write down assumptions behind each impact estimate so you can learn where your intuition fails.
- Brainstorm new activities that could multiply the metric, and drop any that only look incremental.
- Set the goal from a committed plan: aggressive and a little scary, but not impossible.
02Key sections
- Focus on One Metric
- Pick one metric whose multiplication would meaningfully improve the product, so that all effort concentrates on moving it. The metric may change over time, but focus is the point.
- Choose the Right Metric
- List current metrics, ask why each matters, and identify the one with the biggest impact over the next few months. A test is whether focusing on it would change what you stop and start doing.
- Get a Trend Over Time
- Study the metric's history, including fluctuations and how past actions affected it, before forecasting. Today's value alone says little about what is achievable.
- Predict the Impact of Activities
- Estimate the impact of your normal activity plan, make assumptions explicit, and compare them to outcomes to improve forecasting. This usually yields only incremental gains.
- Pie-in-the-sky Activities and Goal Setting
- Brainstorm radically new activities aimed at doubling or 10x-ing the metric, discard incremental ideas, then commit to a subset and discount their estimates by confidence to set a goal between the conservative and aggressive bounds.
03From the post
“I've spent a lot of January working with folks on goal-setting. Setting the right goal can be hard. Whether it's picking the right metric or determining the target, there are plenty of places where goal-setting can go wrong. The biggest mistake I see is, people set”
04Frameworks mentioned
Summary and takeaways written by PM Atlas; quotes are short excerpts. © the original author.