Lenny’s Podcast · Podcast episode · Leadership & management · Product strategy & vision

Twitter’s former Head of Product opens up: being fired, meeting Elon, changing stagnant culture, building consumer product, more

Lenny Rachitskywith Kayvon BeykpourApr 28, 2024115 min▶ 18K
SourceLenny’s Podcast
KindPodcast episode
PublishedApr 28, 2024
Readers▶ 18K
Originalyoutube.com ↗
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Kayvon Beykpour, Twitter's longest-tenured head of product and GM of its consumer business, and co-founder of Periscope, discusses his path at Twitter, how he was let go during paternity leave, and how he helped shift a stagnant product culture toward shipping bold bets. The conversation also covers acquihires, Periscope's rise and fall, live video competition, and lessons on building consumer products.

01Key learnings

  • Treat sacred cows as a built-in roadmap: list what the org believes can't change, then start challenging those assumptions one by one.
  • Culture change requires alignment from the top; without leadership backing, pockets of the company advocating for change get stalled.
  • Optimizing the core experience can reignite growth, but balance it with a portfolio of bold bets that add genuinely new capabilities.
  • Acquire hungry founders and give them small, protected silos with latitude, so speculative bets aren't suffocated by the larger organization's metrics.
  • Staff risky projects with people who are genuinely obsessed with the idea, not just whoever is available; lukewarm teams drag down speculative work.
  • Frameworks like Jobs-to-be-Done or OKRs become harmful when followed religiously; if they produce subjectively bad, customer-hostile decisions, change the framework or the incentives.
  • Avoid building a standalone live-only product; surround synchronous features with asynchronous scaffolding so users stay engaged between broadcasts.
  • Avoid competing internally with acquired products; running parallel teams and stacks wastes time, so unify vision and leadership around one cohesive product.
“I was like, "I might flame out completely, but Hell if I don't try.”Kayvon Beykpour · Lenny’s Podcast · 00:28:00
“The sacred cows are their own roadmap.”Kayvon Beykpour · Lenny’s Podcast · 00:28:50
“You need to have nuance in how you leverage these frameworks. Otherwise, you lose the forest through the trees.”Kayvon Beykpour · Lenny’s Podcast · 00:48:00

02Frameworks mentioned

Summary and takeaways written by PM Atlas; quotes are short excerpts. © the original author.