Product Talk · Free post · Execution, roadmaps & process · Communication & influence

Global Product Management Talk: Writing Compelling User Stories

Teresa TorresOct 16, 2012
SourceProduct Talk
KindFree post
PublishedOct 16, 2012
Originalproducttalk.org ↗
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Teresa Torres reflects on a live podcast discussion about writing user stories, where co-host Roger Cauvin argued that stories lacking the who and why leave engineers doing only the bare minimum. Torres clarifies that this failure mode is distinct from the Minimum Viable Product concept, which deliberately builds the smallest product needed to learn quickly. The post separates two kinds of 'least possible': one from unmotivated order-taking, which is harmful, and one from purposeful learning, which is good. It matters because the terms are easy to conflate, and a clear user story format helps teams understand context and solve problems better.

01Key takeaways

  • Always communicate the who and the why behind a user story, not just the what.
  • Missing context causes engineers to deliver only the literal requirement, leaving no room for better solutions.
  • Distinguish between a team doing the bare minimum from lack of context and a deliberate MVP built to learn.
  • An MVP is about building just enough to test a market need quickly, not about minimal effort.
  • Share the reasoning behind requirements so the team can find a better way to solve the problem.

02Key sections

The who, what, and why of user stories
Torres restates the user story structure of a specific user, an action, and a benefit. She argues product managers overemphasize the what at the expense of the who and why.
Roger's objection about bare-minimum delivery
Cauvin points out that omitting context leaves engineering teams without the information to go beyond the literal requirement. Torres agrees this outcome is undesirable.
Confusion with the MVP concept
Torres worries listeners may mistake the bare-minimum critique for the Lean Startup MVP idea, which she considers valuable. Her attempt to clarify created further confusion.
Two kinds of building the least
She contrasts teams that do just enough because they lack context with companies that build the lightest product to learn what works. The first is harmful, the second is good.
Further resources
Torres points readers to her earlier writing on user stories and to Mike Cohn's book User Stories Applied.

03From the post

“Yesterday, I was the guest speaker on the Global Product Management Talk hosted by Cindy Solomon. For yesterday's show, Roger Cauvin was the co-host. We were discussing how to write compelling user stories. As many of you know, this is a topic that I've covered in-depth”

“If you don't communicate why you are building what you are building, you will only get exactly what you asked for.”Teresa Torres · Product Talk
“In this case, it's not about just getting by, it's about building just enough to learn.”Teresa Torres · Product Talk
“I argued that too many product managers focus too heavily on the what and not enough on the who and the why.”Teresa Torres · Product Talk

04Frameworks mentioned

Summary and takeaways written by PM Atlas; quotes are short excerpts. © the original author.