Every note in the archive that names Situation-Complication-Resolution: summaries, key takeaways and links to the original essays, episodes and posts. Ask a question below to get a cited answer from just these notes’ authors.
Lenny explains the Minto Pyramid Principle (lead with the answer, then support it with arguments and data) and the Situation-Complication-Resolution (SCR) framework for structuring business narratives. He shows how…
“[](https://substackcdn.com/image/fetch/$s!yFro!,fauto,qauto:good,flprogressive:steep/https%3A%2F%2Fbucketeer-e05bbc84-baa3-437e-9518-adb32be77984.s3.amazonaws.com%2Fpublic%2Fimages%2F9433a380-7255-4054-acb7-afae7b3d11653103x1813.png) Tips for new employees, painted on the walls during a hackathon. Mural: Andrea Nguyen, Jeany Ngo, Katie Chen In 2012, shortly after Airbnb acquired our startup, I overheard co-founder Joe Gebbia giving…”