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PM Atlas 1,782 notes · updated Oct 8Search

Framework · 2 notes · discussed by Kunal Shah, Nickey Skarstad

Second-Order Thinking

Every note in the archive that names Second-Order Thinking: summaries, key takeaways and links to the original essays, episodes and posts. Ask a question below to get a cited answer from just these notes’ authors.

Lenny’s Podcast117 min

Kunal Shah on winning in India, second-order thinking, the philosophy of startups, and more

Kunal Shah · Mar 24, 2024

Key learnings

Use the Delta 4 test: if a new product is at least four points better than the existing alternative on a 1-10 scale, it tends to…
Check whether a feature is genuinely more efficient than the old way; adding technology alone does not guarantee a Delta 4…
In low-income markets, evaluate user counts with caution: India can deliver huge DAUs but low ARPU, so judge business potential…

Lenny’s Podcast88 min

Nickey Skarstad (Airbnb, Etsy, Shopify, Duolingo) on translating vision into goals, operationalizing product quality, second-order decisions, brainstorming, influence, and much more

Nickey Skarstad · Jul 18, 2022

Key learnings

Pick a quality metric, such as review rate or first sale within a set window, as a balancing top-line goal alongside growth so…
Dogfood your own product regularly; Skarstad notes that using the product yourself reveals quality problems immediately and…
Involve your team in strategy-setting rather than writing it alone, but recognize that one clear leader should own the final…