Lenny’s Podcast88 min
Nickey Skarstad (Airbnb, Etsy, Shopify, Duolingo) on translating vision into goals, operationalizing product quality, second-order decisions, brainstorming, influence, and much more
Nickey Skarstad · Jul 18, 2022
Key learnings
- Pick a quality metric, such as review rate or first sale within a set window, as a balancing top-line goal alongside growth so…
- Dogfood your own product regularly; Skarstad notes that using the product yourself reveals quality problems immediately and…
- Involve your team in strategy-setting rather than writing it alone, but recognize that one clear leader should own the final…