Lenny’s Podcast126 min
The original growth hacker reveals his secrets
Sean Ellis · Sep 5, 2024
Key learnings
- Ask users how they would feel if they could no longer use the product; a high share saying 'very disappointed' is a leading…
- Survey a random sample of users who have actually experienced the product and used it more than once recently, not just sign-ups…
- Use the very-disappointed group as a filter: find their primary benefit and the context ('why is this important to you') to craft…