Lenny’s Newsletter · Subscriber post · Execution, roadmaps & process · Org design & culture

How Notion builds product

Chief Product and Technology Officer Michael Manapat on Notion’s evolving internal processes, product reviews, planning cadences, and increasing shift to synchronous communication

Lenny RachitskyMay 30, 202319 min♥ 276
SourceLenny’s Newsletter
KindSubscriber post
PublishedMay 30, 2023
Readers♥ 276
Originallennysnewsletter.com ↗
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An in-depth look at how Notion builds product, drawn from an interview with its Chief Product and Technology Officer. It covers planning cadences, a four-stage product review process, the small size of the PM team, a unified product and technology org, team layering, and the company's approach to hiring and balancing flexibility with simplicity.

Subscriber post — summary only

01Key takeaways

  • Notion plans roughly per half-year, with company-level OKRs and detailed quarter plans, while leaving most team-level cadence choices to individual groups.
  • A four-checkpoint review process (problem statement, directions, full solution, ship candidate) keeps feedback timely, with synchronous discussion for exploring options.
  • Notion waited a long time to hire PMs, and the interconnected nature of its products makes central product coordination more important.
  • Hiring favors joint EM and PM ownership of outcomes, plus craft and attention to detail, over rigidly defined roles.
  • Balancing power-user flexibility with simple, opinionated use cases through reusable building blocks is central to Notion's product approach.
“We want EMs and PMs to have joint responsibility for everything.”Michael Manapat · Lenny’s Newsletter
“One goal for Notion is to meet users where they are.”Michael Manapat · Lenny’s Newsletter

02Frameworks mentioned

Summary and takeaways written by PM Atlas; quotes are short excerpts. © the original author.