Lenny’s Newsletter · Subscriber post · Growth & retention · Go-to-market & sales

Virality is a myth (mostly)

And why you are probably under-investing in influencers and PR

Lenny RachitskyJan 3, 202317 min♥ 147
SourceLenny’s Newsletter
KindSubscriber post
PublishedJan 3, 2023
Readers♥ 147
Originallennysnewsletter.com ↗
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Lenny Rachitsky argues that true viral growth is rare and short-lived, and that most products spike when a large one-to-many broadcaster shares them. Drawing on Derek Thompson's Hit Makers and examples like Spotify, Twitter, Airbnb, and Clubhouse, he urges founders to keep optimizing word of mouth while investing in PR, influencers, and other broadcasts to reignite growth.

Subscriber post — summary only

01Key takeaways

  • True virality is rare, and when it appears it tends to be brief before growth reverts to linear or slower.
  • Most spikes in popularity come from one-to-many broadcasts such as press coverage, influencers, or TV rather than peer-to-peer spread.
  • Word-of-mouth networks get exhausted, so exponential growth from referrals hits a natural ceiling.
  • Keep optimizing referrals, invites, and product remarkability because they provide ongoing, free growth.
  • Plan recurring broadcast moments like PR and influencer campaigns to repeatedly reignite growth S-curves.
“The problem with a word-of-mouth business and exponential growth is people run out of people to talk to.”Ben Thompson · Lenny’s Newsletter
“Much of what outsiders call virality is really a function of what one might call 'dark broadcasters'”Derek Thompson · Lenny’s Newsletter

02Frameworks mentioned

Summary and takeaways written by PM Atlas; quotes are short excerpts. © the original author.