SVPG · Free post · PM career & craft · Org design & culture

Product Manager vs. Product Owner Revisited

Marty CaganDec 12, 2016
SourceSVPG
KindFree post
PublishedDec 12, 2016
Originalsvpg.com ↗
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Marty Cagan revisits his earlier argument that the product manager should also be the product owner, admitting he made a strategic mistake by treating the two titles as synonyms. Many people who took short product owner training assumed it qualified them as product managers, leaving them without a real grasp of the full role. Cagan argues that Agile ceremonies teach process, not how to lead a product, and that the product owner duties are only a small part of the product manager's job. He commits to probing whether someone with the PO title is actually solving hard customer and business problems or merely administering the backlog.

01Key takeaways

  • Process training such as Scrum or Kanban does not teach you how to lead a product.
  • The product owner role covers only a small slice of what a product manager must do.
  • Don't treat the product manager and product owner titles as interchangeable; the blur causes real confusion.
  • Judge your work by whether you solve hard customer and business problems, not by whether you maintain the backlog.
  • Get trained on your team's development and analytics tools, but recognize that tool training is not product leadership training.

02Key sections

The original argument and its flaw
Cagan defended combining the product manager and product owner into one person to avoid splitting business and technical concerns. He now sees that treating the titles as interchangeable let the distinction blur.
Why product owner training falls short
Short certification courses prepare people for Agile rituals, but many graduates wrongly believed they had learned how to be product managers. The result is a skill gap that frustrates executives, engineers, and designers.
What the product manager really owns
The product owner role is a minor component of a much broader responsibility centered on leading the product and solving difficult problems. Cagan points readers to his 'Behind Every Great Product' article for that fuller picture.
A more rigorous standard going forward
Cagan says he will test whether people claiming either title are truly doing product work, asking whether they tackle hard problems or only manage the backlog.

03From the post

“A partnership dedicated to teaching best practices to product teams and product leaders”

“Today I realize that was a significant mistake.”Marty Cagan · SVPG
“But just as learning Scrum or Kanban doesn’t teach a developer how to actually craft scalable software, it doesn’t teach a product manager how to…”Marty Cagan · SVPG
“Are you just administering the backlog, or are you actually tackling and solving difficult problems for your customers and your business?”Marty Cagan · SVPG

04Frameworks mentioned

Summary and takeaways written by PM Atlas; quotes are short excerpts. © the original author.