Lenny’s Newsletter · Subscriber post · Growth & retention · Metrics, data & experimentation

Prioritizing conversion opportunities

Each week I tackle reader questions about product, growth, working with humans, and anything else that’s stressing you out at the office

Lenny RachitskyMay 26, 20206 min♥ 13
SourceLenny’s Newsletter
KindSubscriber post
PublishedMay 26, 2020
Readers♥ 13
Originallennysnewsletter.com ↗
N:

Lenny answers a reader question on how to split effort across conversion levers (focus, motivation, friction) and which tends to pay off most. He shares rules of thumb such as starting wide, mining past wins, and mixing small safe changes with big bets, then adds perspectives from three growth practitioners on intent versus ease, impact calculators, and a funnel audit-to-feedback-loop process.

Subscriber post — summary only

01Key takeaways

  • Motivation changes often offer the most upside, followed by focus, then friction, though friction work naturally dominates in practice.
  • Start by ideating across all conversion levers, test a few ideas in each, then double down where opportunity appears.
  • Mix high-risk big bets with low-risk small changes: small wins build steady progress while big bets can produce step-function gains.
  • Low-intent users need education to raise motivation, while high-intent users benefit more from reducing ease barriers.
  • Prioritize funnel work by estimated impact, success probability, and cost, and use lightweight tests to reduce risk before costly builds.

02Frameworks mentioned

Summary and takeaways written by PM Atlas; quotes are short excerpts. © the original author.