Lenny’s Newsletter♥ 140
Jan 31, 2023 · 21 min
Subscriber post — summary onlyLenny Rachitsky profiles how Coda's product organization plans, reviews, and builds product, drawing on an interview with CPO Lane Shackleton. The post covers Coda's evolving planning cadence, OKR philosophy, review…
Lenny’s Podcast104 min
Lane Shackleton · Oct 1, 2023
Key learnings- Treat the core job of product work as turning ambiguity into clarity, and build repeatable systems rather than chasing one-off…
- Build default-on customer contact systems, such as a standing weekly slot with customers, instead of quarterly OKRs to talk to…
- Ask career questions about how many 'oh shit' moments someone has had recently, a sharper signal of growth than asking whether…
Lenny’s Newsletter♥ 22
Sep 28, 2021 · 13 min
Subscriber post — summary onlyLenny Rachitsky offers a three-step process for a product person to say no to a manager while keeping their trust: listen and ask questions, form an independent point of view, then respond constructively using one of…