Lenny’s Podcast104 min
What sets great teams apart
Lane Shackleton · Oct 1, 2023
Key learnings
- Treat the core job of product work as turning ambiguity into clarity, and build repeatable systems rather than chasing one-off…
- Build default-on customer contact systems, such as a standing weekly slot with customers, instead of quarterly OKRs to talk to…
- Ask career questions about how many 'oh shit' moments someone has had recently, a sharper signal of growth than asking whether…