Framework · 1 note · discussed by Jeanne Grosser

Total Cost Of Ownership

Every note in the archive that names Total Cost Of Ownership: summaries, key takeaways and links to the original essays, episodes and posts. Ask a question below to get a cited answer from just these notes’ authors.

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Lenny’s Podcast100 min

What world-class GTM looks like in 2026

Jeanne Grosser · Nov 30, 2025
Key learnings
  • Treat go-to-market as an integrated lifecycle spanning marketing, sales, customer success, and support, mapping the jobs to be…
  • Expect the buyer experience of being sold to to become a differentiator, so design the sales journey as a distinctive, valuable…
  • Frame value around avoiding pain and reducing risk, since many buyers purchase to avoid downside rather than chase upside…