Framework · 1 note · discussed by Teresa Torres

Seek First to Understand, Then to Be Understood

Every note in the archive that names Seek First to Understand, Then to Be Understood: summaries, key takeaways and links to the original essays, episodes and posts. Ask a question below to get a cited answer from just these notes’ authors.

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Product Talk · Teresa TorresNov 18, 2015

Be Curious, Not Critical

Nov 18, 2015 · 4 min

““It’s horrible!” I was mortified. That was the feedback I received in a client meeting where we were reviewing one of my designs. The client continued, “We have a perfectly good home page, why don’t we just use that.” I was confused. We weren’t redesigning the home”