Every note in the archive that names Ladder of Inference: summaries, key takeaways and links to the original essays, episodes and posts. Ask a question below to get a cited answer from just these notes’ authors.
“The following is an excerpt from my upcoming book, Continuous Discovery Habits. I’d love your feedback in the comments. After reading, are you ready to interview as a trio? Still have doubts? Please let me know your thoughts. Product research needs to be timely, actionable, and believable for a”
Teresa Torres argues that engineers should be active participants in product discovery rather than only writing code, since they contribute distinct knowledge and skills. She explains that different team members…
Teresa Torres argues that people often hear what they expect rather than what was actually said, which leads teams to disagree about the same user interview and to build the wrong product. Because great products depend…
Torres uses a made-up exchange between a product manager and an engineer to show how a feature disagreement is often really an implementation concern. Both people select different data and draw different conclusions, a…