Lenny’s Newsletter · Subscriber post · Metrics, data & experimentation · Startups & founders

The most important bottom-up SaaS metrics to track (and how to best visualize them)

Metrics to focus on, what tools to use, and how to best visualize and share these metrics

Lenny RachitskyOct 20, 20204 min
SourceLenny’s Newsletter
KindSubscriber post
PublishedOct 20, 2020
Originallennysnewsletter.com ↗
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Lenny Rachitsky answers a reader's question about which metrics early-stage bottom-up SaaS founders should track beyond MRR, which tools they use, and how they visualize results. He draws on crowdsourced input and founder conversations to build a prioritized list split into pre-revenue, post-revenue, and supplementary metrics, plus a look at popular dashboard tools.

Subscriber post — summary only

01Key takeaways

  • Retention metrics such as user, logo, and L7/L30 retention rank as the top priority for early-stage bottom-up SaaS.
  • Virality within an organization, measured through invite rates and virality factor, is a core growth signal before revenue arrives.
  • Founders don't need to track everything at once; start with a few metrics and expand over time.
  • Google Sheets was the most common dashboard tool among surveyed founders, followed by ProfitWell and Google Data Studio.

02Frameworks mentioned

Summary and takeaways written by PM Atlas; quotes are short excerpts. © the original author.