Framework · 1 note · discussed by Lenny Rachitsky

Cohort-Based Retention

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Lenny’s Newsletter♥ 86

What is good monthly churn

Feb 8, 2022 · 10 min
Subscriber post — summary only

Lenny Rachitsky benchmarks what counts as good and great monthly SaaS churn, drawing on growth leaders and ProfitWell data across B2C, SMB/mid-market, and enterprise segments. He argues churn should be read by price…