Product Talk · Teresa TorresNov 13, 2025
Turning Vendor Chaos into Answers: How Xelix Built an AI Helpdesk
Nov 13, 2025
“Listen to this episode on: Spotify | Apple Podcasts Accounts payable inboxes can see 1,000+ vendor emails a day. Xelix’s new Helpdesk turns that chaos into structured tickets, enriched with ERP data, and pre-drafted replies—complete with confidence scores. In this episode, Claire Smid (AI Engineer), Emilija Gransaull”