Lenny’s Podcast102 min
What AI means for your product strategy
Paul Adams · Oct 26, 2023
Key learnings
- Before redesigning a product for AI, start from the core premise: why people use it and what problem it solves, then map what AI…
- Treat AI as a strategic shift rather than a feature; Intercom ripped up its strategy and rebuilt from first principles after the…
- Build real machine learning depth on the team, but spread AI skills across product teams instead of isolating AI work in a…