Lenny’s Podcast72 min
Merci Grace (ex-Head of Growth at Slack) on PLG, interviewing, storytelling, building a diverse team, hiring salespeople, building a growth team, and much more
Merci Grace · Jul 11, 2022
Key learnings
- Open pitches and presentations with the most surprising insight or action rather than market background, since the goal is to…
- Remember that a product's onboarding should be designed from first contact, and it should teach users by using the product itself…
- Regularly watch real users go through signup and onboarding; conversion numbers hide the emotional and confusion details that…