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Lenny’s Podcast87 min

Netflix CPTO on AI and the future of product and tech roles

Elizabeth Stone · Jul 19, 2026
Key learnings
  • Expect a 'storming' phase with new technology; don't abandon AI, but be deliberate about capturing benefits while limiting costs…
  • Let product, design and data people prototype early against a clearly defined business problem, while still working with…
  • Invest in source-of-truth data, guardrails for shipping and testing, and review processes where AI output needs verification, and…
Lenny’s Podcast82 min

How Netflix builds a culture of excellence

Elizabeth Stone · Feb 22, 2024
Key learnings
  • Economics framing, especially thinking through incentives and unintended consequences, is a useful lens for product and business…
  • Hold a high personal bar: be responsive, follow through on commitments, and show up on time so colleagues are not left waiting on…
  • Give high-standard feedback in private and specific terms, then help the person close the gap by working on the work with them…