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Lenny’s Podcast114 min

Relentless curiosity, radical accountability, and HubSpot’s winning growth formula

Christopher Miller · Aug 10, 2023
Key learnings
  • Take ownership of problems nobody has claimed; a radical accountability mindset can surface opportunities the business hasn't…
  • Prioritize relentless curiosity and resilience when hiring or growing as a PM, since most growth experiments fail and you need…
  • Talk directly to customers and to non-customers; usage data shows what users do, but only qualitative conversations reveal why.