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Lenny’s Podcast91 min

Humanizing product development

Adriel Frederick · Oct 20, 2022
Key learnings
  • Make new R&D or incubation teams feel core to the company mission and share their wins, so the rest of the organization doesn't…
  • For algorithm-heavy products, decide explicitly what the algorithm owns versus what people own, and design interfaces that let…
  • Treat operational control as a first-order product requirement when a marketplace needs day-to-day human adjustments like weather…