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“Lulu Cheng Meservey”

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Lenny’s Podcast76 min

Navigating comms and PR

Lulu Cheng Meservey · Mar 23, 2023
Key learnings
  • Make ideas spread by making them memorable and giving people a reason to repeat them, such as humor, a vivid mental image, an…
  • Test a catchphrase by asking whether a second-grader could understand it immediately; avoid inside jokes that only make sense…
  • Treat making mistakes of commission rather than omission as the better bet, since visible errors can be learned from while…