Lenny’s Podcast101 min
Be fundamentally different, not incrementally better
Jag Duggal · May 16, 2024
Key learnings
- Start from a deep, emotionally felt customer pain point rather than a feature idea; Nubank tied its origin to widely hated…
- Use the Sean Ellis survey as a gate before scaling: ask how disappointed users would be if the product disappeared, and raise the…
- Keep small, measure whether customers truly love it, and avoid scaling problems that aren't yet solved; scaling early creates big…