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“Christopher Lochhead”

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Lenny’s Podcast110 min

How to become a category pirate

Christopher Lochhead · Sep 17, 2023
Key learnings
  • Most businesses unknowingly choose to compete for a slice of an existing category; Lochhead argues category leaders capture about…
  • Focus obsessively on the customer's problem, not just your solution, as Gojo did when it reframed hand washing without water to…
  • Use new language (languaging) to change how people think about a problem, so they can perceive new value and be open to a new…