Read the original at The Looking Glass ↗lg.substack.com · subscriber post
By Julie Zhuo · lg.substack.com · @joulee on X · LinkedIn
Julie Zhuo's paid essay argues that an AI transformation cannot be ordered into existence from the top down. It presents a ten-step guide to leading an AI shift in a way that preserves care for people and their sense of agency. The piece treats adoption as a human change problem rather than a purely technical rollout.
Subscriber post — summary only01Key takeaways
- Top-down mandates for AI adoption tend to produce compliance rather than genuine change.
- Employees need agency and a stake in how AI is used in their own work.
- Successful AI transformation is a people and change-management problem as much as a technology one.
- Care for the humans affected should be built into each step of the rollout.
Summary and takeaways written by PM Atlas; quotes are short excerpts. © the original author.