Framework · 1 note · discussed by Noah Weiss

Complaint Storms

Every note in the archive that names Complaint Storms: summaries, key takeaways and links to the original essays, episodes and posts. Ask a question below to get a cited answer from just these notes’ authors.

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Lenny’s Podcast116 min

The 10 traits of great PMs, how AI will impact your product, and Slack’s product development process

Noah Weiss · Jul 23, 2023
Key learnings
  • Distill company-level product taste into a shared set of principles so teams can self-evaluate and founders are not the sole…
  • Involve founders early for strategy, goals and anti-goals, then again at the end to taste the product, and keep iterating in…
  • Run complaint storms by critiquing adjacent products' customer journeys first, which builds calibration and fresh empathy before…